Microsoft Solutions Specialist - UK

at  SHI International Corp

Job Summary:
The Microsoft Solutions Specialist’s (MSS) is responsible for developing Microsoft-related sales opportunities within the allocated sales territory, or customer accounts. Microsoft services and deliverables are not all direct revenue-generating, the terms “customer” and “prospect” are expanded to include both revenue and non-revenue generating Microsoft activities.
The SS will be a point-of-contact for prospective customers of Microsoft services and tools. The SS will prospect, develop, and proactively drive new sales opportunities and support marketing activities for Microsoft services and will manage the “pipeline” of prospective customers to assure full utilization of resources and continual expansion of the customer base. The SS will coordinate with other SHI sales personnel to manage ongoing customer relations as they relate to deliverables to assure the customer’s expectations are reasonable, that deliverables are within the capabilities of the organisation, and that ongoing relations with the customer are continually expanding and improving.
The successful candidate will ideally be experienced in selling and promoting Microsoft Consultancy or Services and will be based from our Barnsley, UK offices.
About Us:
SHI UK has been established for over 20 years, growing from a small satellite office to now our EMEA headquarters, with the support from our International partners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environment containing a range of departments and specialisms.
With our organic growth and stability within the EMEA market, we are able to provide a variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management.
SHI provides innovative solutions and world-class support, as standard, from over 30 offices throughout the U.S., the U.K, Republic of Ireland, Canada, France, Hong Kong and Singapore.
Responsibilities:

Include but not limited to:

• Actively promote the sale and adoption of all Microsoft Services including but not limited to Managed, Baseline, Hardware, Process, and Consultancy Services within both the SHI sales team and direct with SHI customers
• Provide sales support to the Microsoft Solutions Consultants, working as a team to ensure a positive customer experience and sales outcome
• Support the allocated sales region/territory/accounts to promote and develop the adoption of Microsoft services
• Pursue and manage customer/prospect opportunities by working with the respective SHI sales representatives
• Work with SHI customers and prospects to present and promote Microsoft Services opportunities through conference calls, on-line meetings, and face-to-face customer presentations:
• Create customer proposals and statements of work for Microsoft services.
• Complete responses to RFIs/RFPs/RFQs for Microsoft services
• Create sales tools and customer-facing documents for postings to MySHI and other internal communication vehicles
• Travel for customer facing, department, vendor meetings and Microsoft educational seminars or events
• Create and manage multi-year sales plans to ensure that all personal and business targets are met or exceeded
• Report Pipeline on a specified cadence to the Sr. Manager of Microsoft Sales & Operations; accurately forecast future sales and opportunities to contribute to sales plans
• Stay current on all changes/updates to product entitlements that could affect Microsoft services; this includes but is not limited to collaborating with the SHI Licensing department, direct communication with vendors/manufacturers, participating in license and Microsoft online communities
• Support all Microsoft marketing events and campaigns providing reports and feedback as requested to support the holistic process
• Collaborate with SHI’s services departments to target service opportunities with Microsoft components
• Present and demonstrate Services & tools Customers and SHI Sales.
• Attend and support SHI events and vendor shows
• Manage general projects assigned by Sr. Manager of Microsoft Sales & Operations
• Assist with onboarding and training for new Microsoft team members including shadowing and mock calls etc
• Assist with the creation of new Microsoft department marketing materials
• Present Microsoft related presentations to customers at SHI Summits

Qualifications:

• Bachelor ‘s degree or relevant work experience required
• Minimum 1 year experience in IT solution sales in a proactive, cold calling role

Required Skills:

• Strong entrepreneurial spirit: a desire and willingness to “do whatever it takes”
• Exceptional communication and presentation skills
• Excellent sales & customer relationship skills
• Good research skills and the ability to manage details
• Excellent organization and time management skills
• Ability to stay self-motivated and self-directed
• Willingness to adapt to changing business and technical priorities
• Ability to work in a fast-paced, high-performance team environment
• Strong Active Listening skills
• Excellent written and verbal communication skills
• Resourceful with ability to adapt quickly to changing environments
• Strong history of proven ITAM sales experience
• Ability to create high-quality documentation with precision
• Willingness to travel as needed
• Ability to work with deadlines
• Meticulous attention to detail
• Highly organized and methodical
• Understand all aspects of the ITAM and Software life-cycle – from licensing to purchasing to deployment to decommissioning

Certifications Required:

If the following certifications are not currently held, the successful candidate will be required to obtain the mandatory certifications within 6 months of commencing the role:

• Mandatory certifications:
• Complete all LISA Training Modules & pass all Exams
• Supplemental certifications:
• Volume License (70-705)
• Exam SAM Core (70-713)
• Security Fundamentals (98-367)

Unique Requirements:

• Position requires travel both domestically and internationally (25%)

Job Wrapping 1: #LI-MB

• Mandatory certifications:
• Complete all LISA Training Modules & pass all Exams
• Supplemental certifications:
• Volume License (70-705)
• Exam SAM Core (70-713)
• Security Fundamentals (98-367