Microsoft Systems Specialist

at  PPHE Hotel Group

Department: Business Technology and IT
Job Level: Specialist
Job Type: Full Time
Hours per week: 40
Job Reference: REQ11882
Date Posted: 29 August

• Work with respective business units to identify needs and design short and long-term system roadmaps.
• Develop, implement and maintain policies and procedures.
• Provide ownership of the Microsoft environment & related issues
• Define and monitor tasks, projects and progress of contracted technology specialists.
• Work closely with a team responsible for building, enhancing, integrating and supporting IT systems
• Compile and present progress reports for project and/or dashboards on KPI’s
• Ensure systems and processes comply with IT controls and compliance plans.
• Comfortable leading incident, problem and change management processes
• Lead architecture design for the Microsoft environment.
• Manage, monitor and develop/support in-house Microsoft server software (Windows, Exchange, SQL, Sharepoint, etc)
• Manage Active Directory and its services
• Administration of user accounts
• Work with all respective Technology counterparts to identify needs and address system resiliency.
• Plan and coordinate installation of in-house and remote hardware and software across the Group
• Make recommendations on new products, services, protocols and standards
• Manage and ensure effectiveness of servers and server applications. Responsible for on-site and off-site datacenter servers, services, and backups.
• Collaborate with IT security to ensure effectiveness of security
• Develop, maintain, and test disaster recovery plans for the Microsoft environment and services.
• Manage Microsoft based or Microsoft integrated cloud solutions including O365
• Manage Microsoft licenses
• Evaluate new technologies for feasibility and implementation possibilities.