Mid-Level Systems Engineer

at  SHR Consulting Group LLC

Job Title: Mid System Engineer
Job Category: IT
Location: Remote
Clearance: Active DoD Top Secret Clearance
SHR is a premier technology integrator solving our nation’s most complex modernization and readiness challenges across the defense, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and AI. With an intimate understanding of our customers’ challenges and deep expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions.
The Mid System Engineer is responsible for supporting the design, implementation, and maintenance of the organization’s platform infrastructure, with a focus on both on-premises and cloud environments. This role involves ensuring that platform services are secure, reliable, and scalable to meet business needs. The Platform Engineer will collaborate with other IT teams to optimize system performance and support the organization’s IT strategy.

EDUCATION:

• Security+ or equalivent
• 5 years of experience required

Platform Implementation and Support:

• Assist in the deployment and configuration of platform solutions for both on-premises and cloud environments.
• Support operational services such as Microsoft Endpoint Configuration Manager (MECM), System Center Operations Manager (SCOM), and cloud service providers (AWS, Azure).

System Maintenance and Monitoring:

• Monitor platform performance and availability, addressing issues as they arise.
• Perform routine maintenance, updates, and patches to ensure systems remain secure and operational.

Security Management:

• Implement security measures to protect platform infrastructure from threats and vulnerabilities.
• Conduct security assessments and participate in audits to ensure compliance with security policies and standards.

Performance Optimization:

• Analyze system performance metrics to identify areas for improvement.
• Optimize platform configurations to enhance efficiency and reliability.
• Documentation and Reporting:
• Maintain detailed documentation of platform configurations, changes, and maintenance activities.
• Generate reports on platform performance, security, and usage for management and stakeholders.

Incident Response:

• Respond to platform-related incidents and outages, conducting root cause analysis and implementing corrective actions.
• Develop and follow incident response plans to minimize downtime and impact on business operations.

Collaboration and Support:

• Work collaboratively with other IT teams to ensure seamless integration and operation of platform systems.
• Provide technical support and guidance to end-users and IT staff on platform-related issues.

Compliance and Best Practices:

• Ensure platform operations adhere to organizational policies and industry best practices.
• Stay informed about the latest developments in platform technology and security to apply best practices.

Continuous Improvement:

• Continuously evaluate and improve platform infrastructure to meet evolving business needs and technological advancements.
• Stay updated on emerging platform technologies and trends, recommending and implementing improvements as appropriate.

Vendor and Asset Management:

• Manage relationships with platform service providers and vendors.
• Assist in the evaluation and selection of platform products and services that align with organizational needs and budget constraints.