MMS Specialist

at  FCT

Company Summary
Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.
FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.
Job Summary
We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you’ll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

Here’s how you’ll contribute:

• Provide superior customer service to both internal and external customers by handling all pre and post-closing calls and requests promptly, in a friendly, knowledgeable, professional manner
• Ensure service standards in respect to both turnaround times and quality are maintained by monitoring, prioritizing and processing all Property Information Forms, Notice of Change and Follow-up in accordance with the Lender Program
• Ensure all Lender and Solicitor conditions are met prior to approving for release of funds
• Ensure all Lender and Solicitor conditions are met when Final Documentation is received and reviewed
• Issue Certificate of Insurance (COI)
• Maintain acceptable level of risk by keeping current on all underwriting practices and guidelines and liaising with the Underwriting department.
• Provide ongoing status reports to applicable lenders with respect to completed and outstanding files
• Achieve satisfactory audit results
• Maintain accurate client records by updating internal programs with the appropriate file notes

Here’s what you’ll bring:

• Previous mortgage related experience and/or experience working independently on real estate files from opening to closing is strongly preferred
• Strong customer service skills with a focus on building relationships
• Detail oriented and proven ability to multi-task in a fast paced environment
• Excellent organizational and time management skills
• Intermediate computer skills in MS Office products (Word, Excel and Outlook)
• Our core hours of operation are 8:00 a.m. -9:00 p.m. Monday through Friday Candidates must be flexible to work a regular rotating late shift to 9:00 p.m.

Please refer the Job description for details