MNC Global/Regional Customer Manager LSH

at  Deutsche Post DHL

Frankfurt am Main, Hessen, Germany -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Jan, 2025Not Specified31 Oct, 2024N/AGood communication skillsNoNo
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Description:

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer’s global supply chain utilizing air / ocean / ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL (DPDHL) Group, the world’s leading logistics provider with operations in over 220 countries.
We have an exciting opportunity for a Life Science and Healthcare Growth located in Europe who will shape the strategy & agenda for regional/ global sector development in close collaboration with key stakeholders across the different functions and Business Units.

INTERESTED?

Please click on “Apply Here” and send us your complete application, including a cover letter and CV.
We are looking forward to your application!

Responsibilities:

OVERALL ROLE PURPOSE

Drive business development within the sector through executing on the growth plan.

TASKS AND RESPONSIBILITIES

  • Define, own and communicate the sector strategy in line with overall business strategy, objectives, guidelines and policies for the division
  • Drive divisional initiatives aligned with sector strategy. Provide input to support network investment opportunities to ensure suitable ROI
  • Proactively monitor industry intelligence and competitor activities. Communicate key aspects back to the business and consider impact on own divisional strategy
  • Drive best-in-class business development, account management and sales activities for sector customers (prospects and existing)
  • Define sector marketing plan aligned to functional and divisional objectives, determine research priorities. Differentiate marketing plan for different sales channels and sub-sectors
  • Identify key trends in the sector/ industry, translate & ensure development of innovative solutions together with stakeholders
  • Benchmark sectors value proposition against operational execution and customer expectations. Engage stakeholders accordingly. Steer innovation across sector
  • Build world class sector community within the BU and across the other BU. Share knowledge and receive feedback from the community to enhance sector development
  • Drive the development of profitable volume growth within the sector in close collaboration with Product and focus country SMT
  • Actively guide the RFQ process and give guidance and support as necessary
  • Responsible for the management of sector bid calendar. Effectively communicate to the stakeholders both directly and via the commercial leads
  • Have strong oversight of all global Multi National Customers (MNC) as well as support developing strategic accounts within BC
  • Lead team of regional Sector Heads, MNC GCMs and RCMs globally, incl. team formation, account allocation & travel approvals. Define trainings/ coaching/ monitoring activities for MNC GCMs and RCMs
  • Input to annual budget process as well as monitoring and delivering against it
  • Give guidance and support to country based sales staff as part of driving growth in the sector
  • Provide global sales collateral to support customer facing sector activities
  • Support global and regional customer events within own division as well as cross-BU
  • Drive senior customer engagement (i.e. actively visiting customers)
  • Lead multiple teams both directly and indirectly
  • Develop short to long-term (1-5 years) plans for optimizing the organization, function, or job-family and the talent required to execute strategies
  • Strong oversight of a succession planning program to support sector objectives


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Frankfurt am Main, Germany