Mobile Account Manager

at  Opus Tech

Reigate RH2 9AQ, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Feb, 2025GBP 16000 Annual02 Nov, 20241 year(s) or aboveGood communication skillsNoNo
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Description:

HOW WOULD YOU LIKE TO WORK FOR OPUS, ONE OF THE UK’S LARGEST INDEPENDENT MANAGED SERVICE PROVIDERS WHO HAVE RECENTLY BEEN RECOGNISED AS “WORLD CLASS” IN THE BEST COMPANIES TO WORK FOR AWARDS?

Established in 1992, Opus integrates best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while leveraging best of breed technology partners such as Microsoft, Mitel, 8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status.
We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service.
We are a Disability Confident employer and Living Wage accredited.

WHO ARE WE LOOKING FOR?

We are seeking a Mobile Account Manager with:

  • A minimum of 2 years previous Mobile Account Manager experience
  • A minimum of 1 years’ experience selling Mobile solutions
  • A solution driven and analytical mindset
  • Excellent diplomatic and problem solving skills
  • Proven positive relationships with customers in all interactions and establish positive rapport
  • Proficient in Excel, Word and Powerpoint

Responsibilities:

  • Delivering a proactive contact and review strategy to our mobile customer base
  • Delivering a retention strategy to help reduce churn in line with expectations
  • Demonstrating excellent commercial acumen to help maintain margin with the customer base and to drive GP with customer base new sales
  • Developing strategic relationships with all clients assigned, building relationships with all stakeholders in the business
  • Providing accurate business reporting in line with the line manager guidelines and timeframes
  • Responsible for in-life management of a strategic customer base, by developing personal relationships with key clients, identifying new opportunities with that base strength, and secure though the relationship
  • Manage profitability in line with the commercial guideline
  • Customer meetings via Teams and Face to Fac


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Reigate RH2 9AQ, United Kingdom