Mobile Devices Management Administrator

at  Nottingham University Hospitals NHS Trust

Fixed term contract until 31/03/2026
Do you have an interest in Apple iOS devices? If so, we have an exciting opportunity for a Mobile Devices Management Administrator. This is a full time position which requires the post holder to be on site during the core hours of 8am-5pm Mon-Fri.
Applications from candidates who have technical experience but do not possess systems knowledge would be welcome and if successful at interview the role will be offered at Band 3 with progression to Band 4 on full completion of competencies and training.
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
The Mobile Devices Management Administrator role will be responsible for managing and maintaining all iOS devices across the whole organisation.
Nottingham University Hospitals Digital Services comprises a multi-disciplinary team of professional staff concerned with providing a wide range of services and technologies to Nottingham University Trust and our community colleagues. These are covered under the following divisions, technical operations and strategy, information governance, service transition and clinical engagement.
Monitor and manage all corporate-owned devices that access business critical data via the Trust’s Enterprise Mobile Device Management (MDM) System.
Ensure devices are securely managed from the point of provisioning throughout the hardware lifecycle.
Review and update existing mobile device management policies.
Handle all repairs, device issues and customer re-provisioning calls that are presented and assigned via the Service Desk.
Manage devices within the on-prem core MobileIron solution
Works closely with Service Desk, IT Infrastructure teams and Cyber Security to identify and resolve issues.
Prepare and document standard operating procedures and protocols for mobile device enrolment.
Follow up and report on all lost/stolen and accidently damaged devices with the relevant parties.
Action all disable/block/quarantined/lockdown activity on any device within the core MDM configuration and the mobile network provider when required.
To Lead and work closely with Digital Services Teams where necessary for all major OS and application updates.
Support our organisational mobile security standards

Please refer the Job description for details