Modern Endpoint Engineer

at  Applied Medical Europe BV

Overzicht:
Functieomschrijving:
As we continue to enhance our IT services to support our team members better, we’re seeking a skilled Modern Endpoint Engineer to join our team in Amersfoort. With a team of over 60 IT professionals, we’re dedicated to improving our business operations. In this role, you’ll ensure the reliable delivery of essential services, such as hardware and software management, issue resolution, and proactive measures to improve the user experience.
In addition to your individual duties, you’ll also contribute to strategic planning, drive initiatives, and encourage innovation within the team. Your focus will be on maintaining high standards for hardware and software, creating a dependable IT environment for end-users, and supporting the team’s overall objectives.
As a Modern Endpoint Engineer, you’ll work closely with the Team Leader ATS-Modern Endpoint Management in daily operations and standardize end-user IT services. Collaborating closely with both local and international IT teams, you’ll ensure the seamless delivery of essential services, including hardware and software management, issue resolution, and proactive measures to enhance user satisfaction.

• Endpoint Support and Configuration
• Resolve advanced technical issues
• Manage the provisioning and maintenance of end-user assets, ensuring a standardized and efficient endpoint environment
• Undertake proactive IT maintenance tasks to ensure the reliability of endpoints
• Lead improvements in endpoint management, ensuring a seamless lifecycle for operating systems, software, and telephonyoptimizing hardware configurations, and ensuring compatibility
• Create, organize, and keep forms and administrative records efficiently
• Produce comprehensive technical and end-user support documentation to ease effective knowledge sharing
• Actively contribute to one or more phases of the projects
• Complete individual deliverables within projects
• Identify and implement opportunities for improvement in policies, processes, procedures, and/or systems exceeding own department
• Assist in implementing improvement in processes, procedures and/or systems

Functie-eisen:

• A finished Bachelor\HBO education within the IT environment
• Relevant IT technical training or certifications (MCP Certification)
• Work experience in an international environment
• 2+ years of progressive experience in a similar job role
• Excellent communication skills in English
• Proficient in deploying software using tools such as MDT, SCCM, or equivalent deployment platforms
• Demonstrated expertise in packaging and deploying applications
• Proficient in scripting, adapting, and optimizing for evolving needs, with expertise in scripting languages such as PowerShell
• Exceptional troubleshooting skills for Windows OS and Apple OS (iOS) systems
• In-depth understanding of ITIL principles, particularly in Service and Support processes
• Strong knowledge of Microsoft Azure, Active Directory, and MS Endpoint Manager
• Comprehensive grasp of Microsoft 365, including its diverse applications and services

Wij Bieden:

• An international working environment, fueled by respect and a healthy work-life balance tailored to the business and team member’s needs
• 27 paid vacation days (based on fulltime contract) with option to purchase five additional days
• Optional hybrid model, including home office equipment and a working from home allowance
• Commuting allowance of €0,23/km or an NS Business card subscription
• A wide variety of internal trainings and development possibilities and a tuition program for external trainings
• The opportunity to pro-actively work on your vitality and fitness
• State-of-the-art facilities, including green areas, in-house restaurant and gym
• Additional benefits, such as:
• Attractive pension scheme (your contribution at 4%, ours at 12%)
• €50 net monthly health insurance contribution
• Two (paid) days per year dedicated to volunteering activities
• Several fun company events and meaningful initiatives organized throughout the year

At Applied Medical, we are committed to make a meaningful, positive difference, each and every day. Within our European headquarters in Amersfoort (NL), we develop, manufacture and support the implementation of our advanced medical devices across Europe and the MENA region. Applied’s team members enjoy working in an environmentally friendly and international environment, in which people of diverse backgrounds are valued, challenged, and acknowledged. We support our team members by giving them opportunities of ongoing learning and education, possibilities to take part in community volunteering activities and a variety of onsite exercise classes and health activities.
If you are passionate about working in an organization that allows you to make decisions based upon what is right for the patient, customer, community and environment, Applied Medical is the place for you.