Modern Workplace Engineer Manager

at  ASIC

A future with ASIC means that your work will contribute to ASIC’s vision for a fair, strong and efficient financial system for all Australians. We value what you will bring. We value those with sharp, analytical minds and are open to challenging the way things are done.
Your Team
Information Technology Services provides a wide range of IT facilities and support services to ASIC. Digital Workplace Services (DWS) is part of the larger IT services team. We have embarked on a major digital transformation journey which will make ASIC a ‘best in class’ regulator supporting the Australian financial markets. We are undertaking major technology projects thatwill transform our business and continue our significant technology transformation in a number of areas such as modern digital workplace, mobility & security and cloud, with an increased focus on data sharing, analytics and automation.

The Role

• Be accountable for planning, building and continuous operations and enhancements of all aspects of our modern workplace services: Devices (laptops, phones and tablets), Azure Virtual Desktops, Windows 10/11, InTune MDM including policy management, autopilot, software deployment, patching, licensing, Office365, MS Teams, Crestron VC platform, Hybrid Exchange and more
• Develop and lead a high performing team of modern workplace engineers centred around exemplary customer service, measure and report on team’s performance in line with KPIs
• Contribute to defining a fit for purpose strategy for Modern Workplace Technology, execute the approved strategy
• Be accountable for team’s resourcing, capacity management, and financial recovery
• Manage the contracts, operational budget, and finances of the Modern Workplace Technology domain
• Create a plan and execute to remediate out of appetite risks in the Modern Workplace Services environment

About You

• Minimum 3-year experience managing a Modern Workplace Technology team in a complex and operationally challenging environment.
• Strong people leadership skills with demonstratable experience with building and leading a team of high performing team
• Exceptional customer service and stake holder management skills
• Expert level skills and experience with products and technologies aligned to your team’s domain – certification desirable.
• Fair understanding and experience with networking and security products and technologies, AWS and Azure.
• Be inquisitive, curious and possess the ability to learn quickly and effectively.
• Analytical thinking and strong problem-solving skills.

About ASIC
ASIC’s remit is one of the broadest of regulators across the world ASIC regulates corporations, markets, financial services and consumer credit and monitors and promotes market integrity and consumer protection in the Australian financial system. Through our enforcement work, we hold to account those who contravene the law, working to achieve strong outcomes that address the greatest consumer and investor harms.
Through Moneysmart, we aim to improve the skills and knowledge of Australians and provide information and tools to help them in their decision making. A future with ASIC means that your work will contribute to achieving ASIC’s vision for a fair, strong, and efficient financial system for all Australians. ASIC is committed to a providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. Indigenous Australians are encouraged to apply as well as applicants from all backgrounds and with different abilities.
To work with us, you need to be an Australian citizen, and be prepared to complete an ASIC Suitability and Baseline Assessment which is issued ASIC’s Security team. View the position description for more information or click ‘apply’ to start your application. Please include a brief resume.
Applications for this role will close 11:59 on 5th August 202

• Be accountable for planning, building and continuous operations and enhancements of all aspects of our modern workplace services: Devices (laptops, phones and tablets), Azure Virtual Desktops, Windows 10/11, InTune MDM including policy management, autopilot, software deployment, patching, licensing, Office365, MS Teams, Crestron VC platform, Hybrid Exchange and more
• Develop and lead a high performing team of modern workplace engineers centred around exemplary customer service, measure and report on team’s performance in line with KPIs
• Contribute to defining a fit for purpose strategy for Modern Workplace Technology, execute the approved strategy
• Be accountable for team’s resourcing, capacity management, and financial recovery
• Manage the contracts, operational budget, and finances of the Modern Workplace Technology domain
• Create a plan and execute to remediate out of appetite risks in the Modern Workplace Services environmen