Monitor CLerk/Tech

at  ACMC Healthcare System

SUMMARY:

The Monitor Clerk/Tech is responsible for clerical, receptionist, communication, and office supply procurement duties as well as observation of all telemetry units, ICU monitors, and bedside assistance.

• Performs clerical functions including the organization of patient health information, answering telephones, and arranging emergent/non-emergent transportation for patient care.
• Assists in the coordination of the Plan of Care visits between interdisciplinary teams within the ICU or assigned nursing units.
• Provides patient care as assigned by the provider or nurse. Responsibilities may include but are not limited to: obtaining vital signs, specimen collection, blood glucose readings, transporting patients, measuring intake and output, electronic documentation, and all other aspects of patient care within the scope of practice.
• Utilizes appropriate interpersonal communication which facilitates productive relationships with other team members.
• Completes annual required competencies.
• Assists with the maintenance and ordering of supplies/equipment.
• Assists with data abstraction for quality improvement projects.

EDUCATION, KNOWLEDGE, SKILLS & ABILITIES:

• High School Diploma or GED equivalent.
• Medical Terminology preferred.
• Basic computer experience required. Knowledge of Windows-based software packages.
• Strong interpersonal and communication skills.
• Excellent customer satisfaction skills.
• Organized, accurate, detail oriented, ability to prioritize, multi-task, and meet demands.
• Ability to problem-solve and work independently.
• Excellent telephone etiquette skills.
• Proper lifting techniques.

REQUIRED LENGTH AND TYPE OF EXPERIENCE

• Hospital experience preferred.

• Performs clerical functions including the organization of patient health information, answering telephones, and arranging emergent/non-emergent transportation for patient care.
• Assists in the coordination of the Plan of Care visits between interdisciplinary teams within the ICU or assigned nursing units.
• Provides patient care as assigned by the provider or nurse. Responsibilities may include but are not limited to: obtaining vital signs, specimen collection, blood glucose readings, transporting patients, measuring intake and output, electronic documentation, and all other aspects of patient care within the scope of practice.
• Utilizes appropriate interpersonal communication which facilitates productive relationships with other team members.
• Completes annual required competencies.
• Assists with the maintenance and ordering of supplies/equipment.
• Assists with data abstraction for quality improvement projects