Mortgage Loan Opener/Loan Officer Assistant

at  Lakeside Bank

EDUCATION AND EXPERIENCE

• High School Diploma or GED. Minimum of 1 year of mortgage industry experience required.
  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
  Lakeside Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Qualifications:

• Intermediate Microsoft Office skills
• Excellent oral and written communication skills to communicate with a wide range of internal and external contacts.
• Demonstrate logical judgment, be detail-oriented, and possess to the analytical ability with an aptitude for figures and have the ability to calculate basic math problems.
• Demonstrate knowledge of mortgage terminology.
• Good working knowledge of applicable federal guidelines and regulations related to mortgage
• Good knowledge of FNMA/FHLMC documentation
• Ability to use general office equipment including scanners, printers, and computers.
• Calyx loan origination experience preferred

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Request services and verifications from multiple vendors. Order corrections, verifications, etc.
• Confirms all initial disclosure are properly executed.
• Confirms that the file is completed in the Loan Operating System.
• Act as primary contact for all initial loan set up questions.
• Return all phone calls in a timely manner, 2 hours or less.
• Complete all new loan setups within 24 hours or less of receipt of completed application.
• Completes initial file review and communicates status to Mortgage Loan Consultants and Processor.
• Obtain LRR as requested by processing
• Complete verbal verification of employment as requested by processing.
• Assists MLCs with gathering all necessary documentation from borrowers to ensure timely receipt of mortgage loan pre-qualification
• Understand all loan documents, mortgage process and loan origination system to effectively manage an application through the process/system
• Assists the Mortgage Sales Manager with any marketing or customer correspondence
• Ensure files move through processing and closing in a timely manner
• Follow up with clients to complete necessary documents
• Promptly respond to client’s questions and concerns
• Systematically store and maintain client data and files
• Assists in preparing files for submission to processing
• Maintain excellent customer service to ensure client retention
• Perform duties to support the Operations and Sales Manager when needed
• Compiles and completes reports as assigned
• Performs other related duties as assigned or required.

Qualifications:

• Intermediate Microsoft Office skills
• Excellent oral and written communication skills to communicate with a wide range of internal and external contacts.
• Demonstrate logical judgment, be detail-oriented, and possess to the analytical ability with an aptitude for figures and have the ability to calculate basic math problems.
• Demonstrate knowledge of mortgage terminology.
• Good working knowledge of applicable federal guidelines and regulations related to mortgage
• Good knowledge of FNMA/FHLMC documentation
• Ability to use general office equipment including scanners, printers, and computers.
• Calyx loan origination experience preferred.