Motor Claims Team Manager

at  Davies

DESCRIPTION

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:

• Reward platform – discounts for over 800 retailers
• 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!
• Development, training, and professional qualifications

Davies are looking to recruit an experienced Team Manager to join our Motor Claims team. Joining Davies as a Team Manager means you will manage colleagues, handle allocated claims and ensure that all claims are handled in accordance with client requirements so experience in a similar role is essential. You will be responsible for the achievement of the team’s targets and operational measures, delivery of a quality service and client service compliance.

KNOWLEDGE AND ABILITIES:

• Highly developed knowledge of processes, systems and procedures
• Sound technical knowledge of Motor claims
• Excellent analytical and problem solving skills
• Excellent understanding of client protocols
• Excellent understanding of ‘best practice’ and contribute to its development
• Ability to respond to changing client requirements
• Excellent communication skills
• Ability to utilise interpersonal skills to influence and negotiate
• Ability to provide balanced feedback at individual level
• Excellent organisational skills
• Able to initiate and maintain business relationships
• Shows commercial awareness in understanding of the market and industry
• Demonstrates a passion for the business and their role
• Demonstrates an understanding of business development strategies and a willingness to support

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities