Motor Claims Technician

at  Team Finder

Our client is looking for a claims technician to join their team. You will administrate claims on service plans, maintenance plans and warranties.

WHAT YOU NEED TO HAVE:

• Minimum of 2 -3 years experience in a claims role
• Experience in the short term insurance space
• Relevant qualifications

What you will do:

• Administrate and control claims
• Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared
• Document and load all repair quotes onto client policy or contract
• Produce high quality work, by adhering to predefined standards and procedures and in accordance with compliance and governance standards
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Act responsibly with work related resources to contribute to cost containment
• Continuously assess own performance through seeking timely and clear feedback and request training where appropriate
• Identify and utilise opportunities to assess and improve own performance
• Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
• Communicate all claims and queries to customers

• Administrate and control claims
• Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared
• Document and load all repair quotes onto client policy or contract
• Produce high quality work, by adhering to predefined standards and procedures and in accordance with compliance and governance standards
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Act responsibly with work related resources to contribute to cost containment
• Continuously assess own performance through seeking timely and clear feedback and request training where appropriate
• Identify and utilise opportunities to assess and improve own performance
• Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
• Communicate all claims and queries to customer