Motor Damage Claims Handler

at  Allianz Ireland

ALLIANZ PLC

We are proud to be one of the most trusted insurance and asset management companies, with a workforce as diverse as the world itself. As the trusted insurance partner to over 700,000 customers across Ireland, we have built a brand based on trust, integrity and outstanding customer service for over 100 years.
We strive to deliver fantastic customer experiences through innovative thinking, state of the art technology, excellent training, outstanding customer service, real dedication and team work. As an employer, we truly care for our employees and their individual needs and aspirations. With this in mind we have tailored our work approach to ensure you the flexibility and support needed to excel in your new role.

THE OPPORTUNITY

We are looking for a Motor Damage Claims Handler to join our Allianz Motor Claims Damage Team. We are looking for a candidate who is passionate about delivering the best customer service in the market, every day.
Reporting to the Motor Damage Manager, you will manage a portfolio of claims, ensuring they are fully and fairly investigated and settled efficiently. Previous Insurance experience is not necessary as you will be joining a team ready and willing to support you in relation to any technical queries you have, and together with your Team Manager, support your development and the delivery of overall team goals.
We are embarking on a transformation journey in Allianz Claims, so this is a really exciting time for you to join our team and develop a highly rewarding career with us. While the role is officially based in Elm Park, Dublin 4, the team work a hybrid working model.

• Analysis of first notification of Own Damage and Third Party liability claims
• Pro-active treatment and settlement of claims
• Management of a claims portfolio, and handles all claims within the all appropriate service levels, and in a compliant manner
• Identification of potentially fraudulent cases and recovery cases
• Ability to work flexibly in the Motor Claims Team to meet customer needs
• Performs unit administration duties
• Requisitions and may authorise cheques as required within company guidelines
• Undertakes special projects or assignments as required