MS Business Apps (CRM) Practice Lead, Hybrid

at  Deloitte

Deloitte is the biggest professional services Firm in the world and making an impact is more than just what we do: it’s why we’re here. We’re driven to create positive progress for our clients, community, people, and the planet. This sense of purpose inspires us to work to the highest standards, to tackle the challenges that matter.
Joining us means becoming part of a Consulting team that’s at the top of its game and growing. Working with the best people and technology in the market, you’ll tackle meaningful projects that transform the future for high-profile local and international clients. And you’ll do it as part of a people-first culture that’s supportive, collaborative and, above all, welcoming.
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At Deloitte Consulting, technology, creativity, and innovation intersect with fun and serious intent to build outstanding digital solutions. We are growing our team to imagine, deliver and run more great digital solutions for our clients. Our track record of commercial success and our growth ambitions can provide you with a fantastic platform for your career.
We are seeking a highly motivated and experienced leader to scale our Microsoft Business Applications (CRM) practice- incorporating Dynamics 365 and Power apps. The successful candidate will play a critical role in leading and building our practice - developing and executing a business strategy, building and maintaining relationships with clients, and ensuring successful delivery of projects.

About the role:

• Develop and execute a business strategy to grow the Microsoft Business Applications(CRM) practice including expanding service offerings, acquiring new clients, and nurturing existing client relationships
• Through your leadership and management skills, you will motivate and develop a high-performing team of Dynamis and Power App Experts, while also collaborating with other practice areas within the firm to identify cross-selling opportunities and deliver integrated solutions to clients
• Lead pre-sales activities, including scoping engagements, participating in sales presentations, and developing proposals and manage project budgets, timelines, and resources to ensure successful delivery of projects
• With your in-depth subject matter expertise, you will advise our customers in developing their roadmap, providing guidance and support to help them achieve their business objectives leveraging the Dynamics 365 and Power platform stack
• Serve as the primary point of contact for clients and collaborate with clients to understand their business needs and objectives, and design and implement solutions that address those requirements
• Mentor and provide leadership to a team of consultants, architects and developers.
• Oversee and guide the delivery of Bus. App. programmes, ensuring that our team maintains a relentless focus on delivering quality solutions that meet our client’s needs
• Stay current on industry trends, emerging technologies and best practices

About you:

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Expertise in Dynamics 365 CRM solutions – Sales, Service, Marketing, and other related modules
• Strong leadership and management skills, with the ability to motivate and develop a high-performing team
• Proven track record of delivering successful Dynamics 365 and Power App programmes
• Excellent communication and presentation skills, with the ability to engage with clients at various organizational levels
• A deep understanding of Industry challenges and needs and the appropriate solutions
• Prior experience in a technology consultancy or professional services environment is a plus
• We are unable to offer relocation & sponsorship due to the urgency of the position

If you believe that you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.
What we offer
Your reward at Deloitte is competitive, supports our purpose and enables our people to never stop growing. Your reward at Deloitte is not just your salary, we believe in investing in our people’s personal and professional development and empowering their work-life balance. Our ambition is to achieve gender equality and enable continuous growth. We offer supports and benefits that suit you, wherever you are in life, including health and well-being, pension, savings, training, coaching and
enhanced leave options among others.
Keep on being you. Bring your full, absolute self to work, every day. Explore, question and collaborate. Stretch your thinking, while building a career that inspires and energises you. And, whatever motivates you, keep growing both professionally and personally – because when you make an impact that matters, we do too.

• Develop and execute a business strategy to grow the Microsoft Business Applications(CRM) practice including expanding service offerings, acquiring new clients, and nurturing existing client relationships
• Through your leadership and management skills, you will motivate and develop a high-performing team of Dynamis and Power App Experts, while also collaborating with other practice areas within the firm to identify cross-selling opportunities and deliver integrated solutions to clients
• Lead pre-sales activities, including scoping engagements, participating in sales presentations, and developing proposals and manage project budgets, timelines, and resources to ensure successful delivery of projects
• With your in-depth subject matter expertise, you will advise our customers in developing their roadmap, providing guidance and support to help them achieve their business objectives leveraging the Dynamics 365 and Power platform stack
• Serve as the primary point of contact for clients and collaborate with clients to understand their business needs and objectives, and design and implement solutions that address those requirements
• Mentor and provide leadership to a team of consultants, architects and developers.
• Oversee and guide the delivery of Bus. App. programmes, ensuring that our team maintains a relentless focus on delivering quality solutions that meet our client’s needs
• Stay current on industry trends, emerging technologies and best practice