MS Engineer (L3): Network
at NTT Data
Perth WA 6000, Western Australia, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 25 Apr, 2025 | Not Specified | 25 Jan, 2025 | N/A | Routers,Switches,Catalyst,Jncip,Nexus,Access Points,Isr,Controllers | No | No |
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Description:
MAKE AN IMPACT WITH NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
SKILLS AND QUALIFICATIONS
- Experience in implementing, administering and troubleshooting network infrastructure devices, including: routers, switches, wireless access points, controllers, WAN optimizers and monitoring applications.
- Strong knowledge and experience in Network Management including configuration and implementation.
- Proven experience in Data Centre maintenance.
- Strong Hands-on experience with Juniper products such as Junos OS, MX series routers, EX series switches, and Mist solutions.
- Strong hands on experience with Cisco ASR, ISR, Catalyst, Nexus.
- JNCIA, JNCIS, JNCIP,JNCIE,Mist-AI
Responsibilities:
DUTIES AND RESPONSIBILITIES
- Ensure that assigned infrastructure at the client site is configured, installed, tested and operational
- Perform necessary checks, apply monitoring tools and respond to alerts
- Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail
- Assist in analysing, assigning and escalating support calls
- Investigate third line support calls assigned and identify the root cause of incidents and problems
- Report and escalate issues to 3rd party vendors if necessary
- Provide onsite technical support to clients and provide field engineering services to clients
- Conduct monthly random review of incidents and service requests, analyse and recommend improvement in quality
- Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
- Proactively identify opportunities for work optimisation including opportunities for automation of work
- Provide 3rd level technical support and guidance
- Develop and own monthly reporting capability within the Network space that demonstrates value to our customers.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Network Administration / Security
Networks
Graduate
Proficient
1
Perth WA 6000, Australia