MS Engineer (L3): Network

at  NTT Data

Perth WA 6000, Western Australia, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Apr, 2025Not Specified25 Jan, 2025N/ARouters,Switches,Catalyst,Jncip,Nexus,Access Points,Isr,ControllersNoNo
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Description:

MAKE AN IMPACT WITH NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

SKILLS AND QUALIFICATIONS

  • Experience in implementing, administering and troubleshooting network infrastructure devices, including: routers, switches, wireless access points, controllers, WAN optimizers and monitoring applications.
  • Strong knowledge and experience in Network Management including configuration and implementation.
  • Proven experience in Data Centre maintenance.
  • Strong Hands-on experience with Juniper products such as Junos OS, MX series routers, EX series switches, and Mist solutions.
  • Strong hands on experience with Cisco ASR, ISR, Catalyst, Nexus.
  • JNCIA, JNCIS, JNCIP,JNCIE,Mist-AI

Responsibilities:

DUTIES AND RESPONSIBILITIES

  • Ensure that assigned infrastructure at the client site is configured, installed, tested and operational
  • Perform necessary checks, apply monitoring tools and respond to alerts
  • Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail
  • Assist in analysing, assigning and escalating support calls
  • Investigate third line support calls assigned and identify the root cause of incidents and problems
  • Report and escalate issues to 3rd party vendors if necessary
  • Provide onsite technical support to clients and provide field engineering services to clients
  • Conduct monthly random review of incidents and service requests, analyse and recommend improvement in quality
  • Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
  • Proactively identify opportunities for work optimisation including opportunities for automation of work
  • Provide 3rd level technical support and guidance
  • Develop and own monthly reporting capability within the Network space that demonstrates value to our customers.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Network Administration / Security

Networks

Graduate

Proficient

1

Perth WA 6000, Australia