MS Operations Support Management

at  Ericsson

THE SKILLS YOU BRING:

Typical Interfaces

• MSIP Team and Managed Services Teams
• Order and Delivery Management, Sourcing Contact Center, HR Direct, Global Tools Delivery Organizations
• Purchase to Pay Support, Accounts Payable ASP , ARP.
• Strategic Sourcing Manager, Sourcing Compliance Managers, Ericsson Suppliers, Responsible Sourcing Managers, , Finance, Legal

QUALIFICATION:

Bachelor of Engineering / Bachelor’s degree in Business Administration or equivalent
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• Identify & address deviations between budget, forecast & actuals, Identify financial deviations and identify actions as input to governance, reporting & forecasting for projects in scope
• Perform & Track Purchase Order Request & its lifecycle includes , SDN , GRN, IR and PO Closure
• Manage the operational interface between the Managed Services delivery organization and 3rd Party Providers.
• Perform Customer Invoicing
• Preparing the Budget & Cost Tracking
• Analyze financial performance.
• Ensure financial risk management by identifying & quantify risks impacting the financial result, propose mitigations
• Regular monitoring of financials for complete portfolio of projects through analytics & advise improvements strengthening the financial performance
• Manage ASP and track their Performance through KPIs
• Develop & Update Working Level Agreements (WLA), Operating Level Agreements (OLA)
• Perform Resources Management Competence development & tracking Activities
• Work with Sourcing Manager to procure the Items required for Managed Service Operations.
• Running the Governance with 3rd party Providers ( ASP), Sourcing & MSIP Team.