MSP Account Manager I

at  Porch

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by
1) providing the best services for homebuyers
2) led by advantaged underwriting in insurance
3) to protect the whole home.
As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.
In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.
The future is bright for the Porch Group, and we’d love for you to be a part of it, as our
Porch Moving Group
| MSP Account Manager I

This role will support Porch’s overall mission by ensuring we are establishing, maintaining, and supporting relations between PMG and its Service Providers that utilize our software services and service PMG customers.
As an Account Manager I, your goal is to educate MSPs on the benefits of their account with PMG, find what their organizational goals are, ensure that MSPs understand the expectation of having an account with PMG, and in some cases negotiate MSPs’ rates. The Account Management Team is critical to PMG’s success by monitoring MSP performance metrics, setting frequent check-ins, and ensuring that our expectations are met by our supply network (MSPs). Account Managers help identify mutual wins that benefit both our MSPs and PMG. Including but not limited to educating, monitoring/actioning on quality metrics, advocating upselling/expansion of services, and retention of our MSP Network.