Multi Brand Retail Manager - Sephora - 37.5 Hours

at  The Este Lauder Companies

ABOUT ELC / BRAND

At Estée Lauder Companies we offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C, Tom Ford Beauty and many more. Our teams represent the very best of Estée Lauder Companies with our award-winning premium beauty products and consumer first mindset. Our Estée Lauder brands are now coming to Sephora UK, and we are looking for exceptional individuals to join the team.
At Sephora “we believe beauty is for each person to define and ours to celebrate. Together, we support and encourage bold choices in beauty—and in life. Our purpose is to inspire fearlessness. ”A Multi Brand Retail Manager will work across multiple categories in supporting the multi-Brand teams to adapt the seasonal trends across Estée Lauder’s diverse portfolio of brands. We are looking for a dynamic and inspirational Retail Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. With your passion for people, our brands, and products, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires, and delights them. While working with the rest of your dynamic team and coaching them to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.

POSITION SUMMARY

This role requires an all-rounder and a well-seasoned leader with experience of managing a large team. You will be able to manage numerous stakeholders with conflicting priorities and be able to make sound business decisions that reflect the Multi Brand concept. You will be able to give excellent feedback to the Multi Brand project team, be able to recognize any challenges and initiate resolutions. You will work across multiple categories and support the Multi-Brand teams to adapt the seasonal trends across Estée Lauder’s diverse portfolio of brands. As a Multi-Brand Business Manager you will be responsible for driving the business and achieving KPI’s, creating and executing events to reward and recruit new consumers. Managing the business needs while developing your teams’ skills sets and knowledge and building professional relationships within the store and the Multi Brand project team. You will ensure the Multi Brand Assistant Business Manager and team leverages social media to create, advertise and execute Multi-branded events. Your role will require ensuring unbiased, engaging customer service, event execution and sales, achieved through exceptional communication skills, trend spotting, social media upkeep and artistic abilities. At Sephora we are united and stand up for what we believe in; freedom, exploration, the opportunity to enhance people’s lives through the unlimited power of beauty. We welcome the unique, unleash creativity and encourage progress every day. Fueled by energy and enthusiasm, our passion is contagious. We are linked by the same ambition; to reimagine the future of beauty.