Multi Property Systems Manager (based in Johannesburg)
at Marriott International Inc
Cape Town, Western Cape 8005, South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 09 Oct, 2024 | Not Specified | 10 Jul, 2024 | N/A | Windows Server,Operational Systems,Hospitality Industry,Management Skills,Operating Systems,Communications,Itil,Mobile Devices,Servers,Backup Solutions,Communication Skills,Opera,Catering,Terminal Services,Vdi,Security Compliance,Network Hardware,Check In | No | No |
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Description:
Job Number 24118114
Job Category Information Technology
Location MI Regional Office Cape Town, Arthur’s Road, Western Cape, South Africa, South Africa VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
The Multi Property Systems Manager contributes advanced knowledge and skill in technology and general hospitality business knowledge to support business and technology (IR) objectives.
The Multi Property Systems Manager, reports to, and is directed by, a Senior Multi Property Systems Manager, and is responsible for assisting hotel management with technology implementation, end user and infrastructure support, compliance and preventative maintenance. The role holder provides end user and infrastructure support defined within the Property IT Shared Services Agreements and participates in appropriate coverage for emergency support of systems 24 hours a day, 7 days a week on a rostered standby basis.
This role is responsible for ensuring hotel-based technology is installed and operated to Marriott’s required standards and to always maintain security compliance. The Multi Property Systems Manager interfaces with vendors, Marriott’s Service Desks in both the region and globally, hotel associates, hotel executive teams and service providers along with various above property and Global Technology resources
EXPERIENCE
- 1-3 years IT management experience gained in the hospitality industry.
- Good problem-solving skills.
- Hotel operations experience and demonstrated hospitality management skills.
- Experienced in network hardware, desktop, peripherals, protocols, communications, operating systems, and the Company internal applications (MARSHA, Opera, Sales & Catering, etc.)
- Information Technology Infrastructure Library, ITIL (desirable)
EDUCATION OR CERTIFICATION
- Bachelor’s degree required or equivalent work experience.
TECHNICAL SKILLS/COMPUTER:
- Appropriate knowledge of Marriott’s EMEA continent standard applications and supporting infrastructure.
- Understanding and working knowledge of Marriott’s IT policies and processes.
- Good understanding and skills of Marriott International’s standard office automation applications
- Microsoft Windows Server
- Microsoft Active Directory
- Microsoft Windows 10 / 11
- Virtualisation Technologies (Inc. VMWare and VDI)
- Edge Managed Network Switching
- Working knowledge of WAN/LAN & VPN technologies including MPLS
- Working knowledge Microsoft Terminal Services
- Internet Security Technologies
- Voice IP telephony including Hosted.
- Marriott International desktop & server (physical and virtual) build process.
- Outlook email and approved mobile devices.
TECHNICAL SKILLS/OTHER:
- Knowledge of Marriott datacenter environments
- Marriott Security Compliancy & PCI-DSS requirements
- Oracle Opera Property Management Systems/Sales & Catering
- Oracle Simphony Point of Sale
- Shiji InfraSys Point of Sale
- Golf, Leisure, Spa and other Marriott Operational Systems
- Marriott Global Property Network Standards (GPNS)
- Marriott Guest Room Entertainment Standards (GRE)
- Marriott Digital and Contactless Experience Solutions including Mobile Key, Mobile Check-in, Mobile Dining, Empower GXP
- Marriott approved Backup Solutions
- EFT Credit Card Systems
- Trouble shooting & resolution skills for PCs, operating systems, servers, peripherals, etc.
- Excellent written and verbal communication skills, with ability to communicate technical.solutions to non-technical managers.
- PCI-DSS / PII security compliance
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Real Estate/Mortgage
IT - Hardware / Telecom / Technical Staff / Support
Real Estate
Graduate
Proficient
1
Cape Town, Western Cape 8005, South Africa