Municipal Enforcement Officer

at  Town of Hay River

JOB SUMMARY

Under the direction of the Assistant Director of Protective Services, the incumbent is responsible for enforcing compliance with the Town of Hay River Bylaws. The duties for this position include a combination of administrative work and time spent in the field patrolling, enforcing and communicating bylaw requirements to the public.
As the Municipal Enforcement Officer, this position plays a vital role in the community with respect to enforcing municipal bylaws and selected Territorial Acts. Responsibilities include responding to public complaints, patrolling, enforcing parking regulations, inspecting properties, controlling animals, enforcing the Motor Vehicles Act, The All-Terrain Vehicles Act, the Dog Act as well as investigating any other bylaw offences.
The incumbent will work in cooperation with the Assistant Director of Protective Services in setting goals for the municipal enforcement department, establishing policies and procedures, and reporting on municipal enforcement activities. The job has a defined public presence, which may include speaking at schools, community events, and other meetings.
In addition to bylaw enforcement responsibilities, the incumbent will be trained, if required, to respond to both fire and medical emergency incidents as an active member of the Hay River Fire Department.

KNOWLEDGE AND SKILLS

The following knowledge and skills are required for an individual to be able to perform the duties of this position:

EDUCATION AND EXPERIENCE:

• Completion of Grade 12 or equivalent.
• Bylaw Enforcement or equivalent.
• A minimum of one year of bylaw enforcement experience or equivalent is desired.
• Lidar/Radar certification is desire but training will be provided.
• NFPA 1001 Level 1 and 2 or other relevant structural firefighting training is required but can be provided if necessary.
• Emergency Medical Responder (EMR) or other relevant medical certifications is required but can be provided if necessary.

JOB KNOWLEDGE REQUIREMENTS:

• Knowledge of public safety theories, programs and methods.
• Knowledge of Bylaw enforcement.
• Knowledge of court procedures.
• Knowledge and experience in animal control methods.
• Knowledge of firefighting techniques, rescue systems, fire suppression and attack methods is preferred but can be provided if necessary.
• Knowledge of firefighting public education and awareness programs is preferred but can be provided if necessary.
• Knowledge and experience in emergency medical responder practices is preferred but can be provided if necessary.

TECHNICAL SKILLS & ABILITIES:

• Working knowledge of the Microsoft Suite of applications including Word, Excel, PowerPoint and Publisher.

INTERPERSONAL SKILLS:

• Exceptional verbal and written skills including public speaking.
• Analytical and problem-solving skills.
• Leadership skills
• Decision-making skills.
• Negotiations skills.
• Ability to deal effectively with people in difficult situations.
• Ability to recognize and deescalate confrontations/conflicts
• Be respectful, flexible, consistent and fair.
• Demonstrate sound work ethics, high standards of conduct and cultural awareness and sensitivity.

• Promotes safety and community bylaw awareness through the development and implementation of community safety programs, and public education programs and public outreach programs.

Enforces municipal bylaws through attendance on-site, positively engaging with the public, delivering notices, as well as preparing correspondence, filing of notes, and reports. Activities include, but are not limited to:

• Conducts regular patrols and perform day to day enforcement activities.
• Performs court-related activities.
• Enforces speed limits and other vehicle regulations.
• Enforces Territorial Acts including the Motor Vehicles Act, All-Terrain Vehicles Act, and Dog Act.
• Performs animal control functions.
• Conducts investigations.
• Responds to resident complaints and concerns.
• Maintains public relations concerning bylaw awareness and enforcement.

Provides operational and administrative support Bylaw functions, including but not limited to:

• Ensures evidence is gathered in an appropriate and legal manner.
• Follows search and seizure procedures.
• Stores evidence.
• Maintains detailed records of incidents.
• Prepares reports for presentation to the court.
• Presents evidence and gives testimony in court.
• Follows up on court responsibilities.
• Maintains records of bylaw infractions, permits, etc.
• Prepare reports on all areas of Bylaw Enforcement .

Performs Fire and Ambulance Protective Services duties including, but not limited to:

• Responds to emergency incidents as an active member of the Hay River Fire Department when available.
• Responds to emergency medical calls as a medical attendant when available.
• Community Emergencies.
• May be required to be a part of the response to community emergencies.
• All other duties as assigned.