Murex Analyst

at  SAKSOFT PTE LIMITED

Key Requirements :

• Degree in computer science/engineering or related disciplines.
• 03-06 years of hands on application support experience in the banking industry
• Independent, proactive and self-starter with excellent interpersonal and communication skills.
• Strong analytical and good problem solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Good functional and technical knowledge of MUREX and its MXML workflow, Datamart, Feeder and EOD reportin

• Manage the day-to-day operational and L2 production support tasks for GM & Risk System (System health checks, Monitoring, responding stakeholders and provide timely updates)
• Responsible for resolving incidents reported with in the agreed SLA and update progress and on issue resolution.
• Work with other support team(s), ensuring the respective teams provide proactive, timely and efficient support to users.
• Participate in the support activities and own all such issues and incidents.
• Ensure the team(s) adopt any operational workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Ensure control disciplines are followed within the team(s), e.g. change standards and release processes
• Ensure all issues are proactively managed – escalate issues as appropriate to necessary teams and management.
• Analyse, identify the root cause, and escalate issues to appropriate teams and resolve issues to closure
• Create and provide Murex environment wherever necessary with Environment Team
• Participate in any Roll Swap activities or infrastructure related upgrade.

Key Requirements :

• Degree in computer science/engineering or related disciplines.
• 03-06 years of hands on application support experience in the banking industry
• Independent, proactive and self-starter with excellent interpersonal and communication skills.
• Strong analytical and good problem solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Good functional and technical knowledge of MUREX and its MXML workflow, Datamart, Feeder and EOD reporting

Good to have :-

• Good understanding of ITIL methodology
• Experience in working with some of these technical platforms or programming languages - Unix, Oracle, Sybase, C++, and Scripting.