MyChart Service Desk Agent TEAM 2
at Computer Task Group Inc
United States, , USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 24 Dec, 2024 | USD 18 Hourly | 27 Sep, 2024 | 1 year(s) or above | Communication Skills,Interpersonal Skills,Spanish,Ged,Mychart | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Description:
CTG is seeking remote MyChart Customer Support Representatives to support patients with activating their accounts, resetting passwords, and navigating the MyChart Portal.
This is a remote role.
Shift: Must be available for any shift, must be available overnights and weekends
Pay Range: $17/hr-$18.25/hr
We offer paid time-off and benefits for full-time positions
REQUIRED SKILLS
- Previous experience working with an EHR (Electronic Healthcare Record) systems preferred
- Previous experience working in a healthcare setting as either a medical assistant or central scheduler preferred
- Strong PC skills and can provide relevant examples of PC troubleshooting
- Previous call center experience preferred
- Bi-lingual with Spanish a plus
- Previous experience working in a high volume, fast paced role
- Strong interpersonal skills
- Good understanding of website navigation
- Good communication skills
- Previous experience working from home a plus
- 1 year supporting MyChart a plus
EDUCATION
- Minimum, High School diploma or GED
OTHER REQUIREMENTS
Your work from home office must be in a quiet, secluded are of your home that is free of any background noise at all times. Background noise includes, but is not limited to, children, animals, music, TVs.
You must have the ability to directly connect to your laptop to your home internet router with a networking/Ethernet cord.
In the event you experience a power or internet outage, you must do your best to find an alternative location that is private and quiet to continue working from.
How To Apply:
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Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Other Industry
HR / Administration / IR
Other
Diploma
Proficient
1
United States, USA
