National Account Manager

at  Samsung Electronics

Position Summary
Why join our team?
We are looking for a National Account Manager to join our highly multifaceted Mobile Experience (MX) division in the Operator Sales Channel. This is a key role in supporting the leadership of Samsung’s engagement within our customer and drive business through data and insights!
You will be responsible for helping to make clear and sound recommendations on how the team can deliver sales and growth opportunities, whilst supporting the team to ensure we have a strong strategic partnership with our customer. The role requires building and developing key relationships both internally and externally, as well as having the ability to run sophisticated sets of data, to help the team make informed commercial decisions and drive existing and new business opportunities.
Role and Responsibilities

Your key responsibilities

• Manage the sales account management workload across Tablet, Watch, Audio & Accessories Categories.
• Maintain and grow relationships with our customers
• Provide accurate data and insights, collaborating closely with internal teams to deliver the IM strategy.
• Collaborate with all internal teams such as; finance, marketing and operations to improve efficiency in these areas.
• Closely partner with the team to support them in meeting and exceeding targets within the account (volume, value, ASP and consolidated profit) and drive market share goals.

You will own internal relationships with the following teams:

• Sales Operations - support with forecasting using internal management plan to deliver what is previously agreed with our Partner.
• Supply Chain – Delivery of internal supply and management plan
• Commercial Finance – Management of commercial agreement submissions and commercial agreement actualisation
• Accounts Receivable – Support the team to safeguard and supervise finance claims processes

Skills and Qualifications
What we need for this role

To be successful, you will possess the following skills and attributes:

• As part of your role you will need to keep the business advised on latest & projected performance.
• To support the Account Director to measure forecast against performance.
• Report on - Gross Revenue, Net Revenue, Profit, Share, Sell Out vs management plan.
• Support in the monthly reporting and operational management of strategic agreements.
• Using all of the data available the National Account Manager will draw insight and make recommendations to internal partners to help in maximise account performance and the various strategic agreements that exist with the customer.
• Multifaceted, driven and focussed individual with a track record of achievement, preferably within a commercial environment
• Ambitious and dedicated to delivering results and playing a key role in a dynamic and fun team
• A creative, problem solving demeanour to resolving issues and meeting targets
• An individual who thrives when presented a challenge
• Self-motivated and flexible to support in delivering excellent results
• Confident and articulate communicator with a strong potential for excellent commercial savvy

What does success/the successful candidate look like?

• Proven experience in a National Account Manager (or similar) sales role
• A passion for technology
• An ability to have a positive impact on a highly motivated team
• Excellent communication & leadership skills
• Strong empathetic abilities & general emotional intelligence
• A very high level of motivation with a desire for continuous personal self-improvement
• An ability to continually re-prioritise and a love of working continuously at a high pace
• A sense of humour and ability to keep smiling under pressure
• A creative mind-set which allows the team to build innovative customer propositions
• Analytical and planning capability, with great focus on detail
• Experience of navigating complex teams and organisations
• Organised individual – procedures/policies/expenses

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week
• Bonus scheme linked to individual, team and company performance
• Car allowance
• Pension contribution
• Three volunteering days each year
• Holiday - 25 days plus bank holidays and an additional day off for your birthday
• Access to discounts on a wide range of Samsung products
• Access to a discount shopping portal
• Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency

A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• Manage the sales account management workload across Tablet, Watch, Audio & Accessories Categories.
• Maintain and grow relationships with our customers
• Provide accurate data and insights, collaborating closely with internal teams to deliver the IM strategy.
• Collaborate with all internal teams such as; finance, marketing and operations to improve efficiency in these areas.
• Closely partner with the team to support them in meeting and exceeding targets within the account (volume, value, ASP and consolidated profit) and drive market share goals