National Control Centre (Natcon) Manager

at  TSU International

A. WORK EXPERIENCE

1. Strong character and able to make decisions with minimum input from management.
2. Excellent communicator (verbal, correspondence, report writing, typing).
3. Experience in data management, security management (supervisor and area/contract manager), fleet and logistics management, quality management and at least 5 years control room management experience.
4. Computer literate on all general operating systems (Microsoft platforms).
5. Alarm management software experience (burglar- and CCTV alarm platforms).
6. Guard and Fleet monitoring software experience.
7. Incident Management and Data Annalistic software experience.
8. Excellent report writing skills, based on data capturing and analysis, graphs, trends/tendencies and recommendations.

B. EDUCATIONAL/OTHER REQUIREMENTS

1. Relevant tertiary qualification
2. Microsoft office experienced user
3. Data management & administration
4. PSIRA Grade A
5. Project Management
6. Driver License

B. RELIEVER TEAM MANAGEMENT

1. Manage Relievers list as per company requirements and allowed quantities;
2. Supervising and implementing the most cost-efficient options for leave & absenteeism replacements;
3. Implement and supervise staff scheduling and rostering;
4. Ensure the company’s Relievers requirements are correctly staffed with trained and qualified Relievers;
5. Deal with all staff related queries and maintain a high level of moral;
6. Implement monthly staff meetings and evaluations;
7. Provide and maintain job descriptions for all staff;
8. Implement a cross-training program to ensure trained Relievers are available for all sites at all times.