National Marine Insurance Programs Manager

at  KuehneNagel

Are you a skilled insurance professional with a strong background in marine programs and business development? Join us as a National Marine Insurance Programs Manager and lead the way in delivering tailored insurance solutions, building client relationships, and driving growth for our national portfolio.

YOUR SKILLS AND EXPERIENCES

• Degree in Business Management or related field; Associate or Fellow of the Chartered Insurance Institute (preferred)
• Minimum of 5 years in a senior account management role, with business development experience
• At least 2 years in a team leadership role
• Strong expertise in customer relationship management, consulting, and project management
• Analytical, consultative, and solution-oriented approach to client needs
• High-level knowledge of general insurance products and FCA compliance requirements
• Excellent communication, leadership, and influencing skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• English proficiency (additional European languages preferred)
• Ability to travel nationally up to 50% of the time

YOUR ROLE

As the National Marine Insurance Programs Manager, you will be responsible for overseeing a diverse portfolio of marine cargo insurance accounts, focusing on client satisfaction, retention, and business growth. You will be the main point of contact for clients, building strong relationships and crafting effective insurance programs. This role also includes leading a team, contributing to strategic sales initiatives, and implementing risk management solutions that align with client needs and business objectives.

YOUR RESPONSIBILITIES

• Build and maintain strong relationships with clients, insurers, and internal stakeholders
• Develop and execute a national sales strategy for marine insurance products
• Manage a portfolio of marine cargo insurance accounts, ensuring high levels of client satisfaction and retention
• Serve as the primary client contact, promptly addressing inquiries and resolving issues
• Lead and manage a dedicated team, setting objectives and driving performance
• Prepare, present, and manage insurance proposals, endorsements, and renewals
• Conduct risk and insurance program reviews, recommending cost-effective solutions
• Design, build, and implement comprehensive risk and insurance programs
• Identify emerging client needs to inform new product and service development
• Ensure compliance with industry standards and mitigate errors or omissions