National Post: Operations Officer

at  unfpa

THE POSITION:

The Operations Officer is a key member of the senior management team. As a team leader, the incumbent provides comprehensive and professional services in the design and delivery of operational services that facilitate implementation of the Office’s programme of work. The incumbent oversees finance, human resources(HR) and administration areas and is required to oversee other operational areas such as procurement, facilities and asset management, security, and information technology (IT) all in compliance with UNFPA regulations. The Operations Officer ensures that services are delivered efficiently, effectively, and with a client-centric focus, utilizing the enterprise resource planning (ERP) system. As the Operations Officer, your leadership will extend to inspiring and guiding the Country Office Services Center Team, cultivating a collaborative atmosphere across the office, with program staff, partners, and UN Agencies. You will be a key resource for program teams, offering expert guidance on operational matters. Furthermore, you will actively engage with your counterparts in other UN Agencies to promote knowledge exchange and best practices.
The Operations Officer works under the direct supervision of the Country Representative.
How you can make a difference:
UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person’s potential is fulfilled. UNFPA’s strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. These results capture our strategic commitments on accelerating progress towards realizing the ICPD and SDGs in the Decade of Action leading up to 2030. Our strategic plan calls upon UN Member States, organizations and individuals to “build forward better”, while addressing the negative impacts of the Covid-19 pandemic on women’s and girls’ access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals.
In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.
UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.
Job Purpose:
The Operations Officer ensures the smooth functioning, effective management, and results-oriented operation of the UNFPA Services Center within the Country Office. He/she facilitates program implementation and delivery by proactively addressing the operational needs of programs and projects managed within the CO.
The Operations Officer is dedicated to strengthening and supporting the CO in programme and operational aspects. The incumbent also works in close collaboration with the programme team, HQs and Regional Office, government counterparts (as partners) as well as the strategic planning analyst to ensure the successful implementation of programme policies, procedures and audit recommendations.

PROVIDE HUMAN RESOURCES SERVICES.

• Maintaining optimal staffing of office and projects through timely provision (recruitment) and training of human resources (HR) applying HR tools and mechanisms and advising on appropriate contractual modalities.
• Monitoring implementation by service providers of entitlements (salaries and benefits).
• Establishing and maintaining a harmonious working environment; seeking to strengthen team building by encouraging active participation and interaction at all levels; fostering staff development and empowerment.

EDUCATION:

• Master’s degree in Business administration, Public Administration, Finance, Economics or related field or
• Bachelor’s degree in Business administration, Public Administration, Finance, Economics or related fieldCertifications such as PMI, among others, will be an additional asset.

KNOWLEDGE AND EXPERIENCE:

• Candidates with master’s degree, at least two (2) years of relevant experience at the national or international level in providing management advisory services and/or managing staff and operational systems, are required.
• Candidates with bachelor’s degree, at least five (5) years of relevant experience at the national or international level in providing management advisory services and/or managing staff and operational systems, are required.
• Depth understanding of HR management policies, financial rules and regulations, and procurement procedures.
• Advanced proficiency in utilizing computers, standard office software (MS Word, Excel, etc.), and web-based management systems such as ERP.
• Proven ability to analyze complex situations, make sound decisions, and lead teams effectively.
• Outstanding verbal and written communication skills, capable of conveying information clearly and persuasively to diverse audiences.
• Prior experience working within the United Nations system is considered a valuable asset.

OTHER DESIRABLE SKILLS:

Initiative; strong conceptual abilities; sound judgment; strong interest in development work, especially the mission of UNFPA; and dedication to the principles of the United Nations.