National Sales Manager – Gastrointestinal (GI)

at  Takeda Pharmaceutical

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JOB DESCRIPTION

Our Company: Creating better health for people and a brighter future for the world is our purpose. The science and technology we advance are constantly evolving. But through our enduring values, our ambition remains steadfast. We strive to deliver truly transformative treatments, contributing significant value to society while creating an exceptional experience for our people.
We strive to create an exceptional people experience for patients, communities, partners and employees. As a patient-focused, values-based, R&D-driven global biopharmaceutical company, we know our decisions and actions affect people’s lives. We look to our values of Takeda-ism, which incorporates Integrity, Fairness, Honesty and Perseverance, and Patient-Trust-Reputation-Business as a guide in our decision-making process to ensure we do what’s right – for our patients, our people and society.

ACCOUNTABILITIES

People Management

• Coaches, trains and develops each KAM to achieve quantitative and qualitative objectives, rewards and recognizes high-performing people, develops talents and manages non-performers appropriately
• Defines and communicates performance standards and measures to monitor those standards
• Gives honest feedback on the performance of KAM on a regular basis
• Organizes and leads KAM meetings, to support excellence in execution of the national strategy and tactics and KA plans
• Ensure the training plan for KAMs is in place, setting training goals to ensure a high level of expertise on brands and market as well in sales techniques
• Sets yearly individual objectives for each KAM, continuously monitors (quality conversations) and continuously assesses the achievements while properly documenting in the assigned tools
• Lead the KAMs to lead their growth/development; ensuring the continuous coaching for each KAM
• Organizes team review meetings with N+1 at least twice a year
• Whenever required, hire new KAM’s in collaboration with N+1 and HR department

CAPABILITIES:

Technical Expertise:

• Master (scientific orientation is an asset) or equivalent combination by education and experience
• At least 5 years of successful experience as FLM or Sales manager, desired in Specialty Care.
• Digital savviness and analytic skills for market and finance
• Practical use of CRM system and other dedicated applied software
• Drivers Licence B
• Fluent (written and spoken) in Dutch and French, Business English
• Knowledge of the assigned brands, diseases and markets is an asset

OTHER KEY CAPABILITIES

• Passion, Personal drive to follow-through plan and excel
• Business acumen and entrepreneurship to develop a commercially robust plan that exceeds customer expectations, analytical thinking, problem solving, change management skills
• People management, use of several leadership styles, coaching skills, selling skills (capacity to influence, to engage customer, to sell products and to build business relationship), communication skills (ability to engage both external and internal customers)
• Outside thinking rather inside focus; advocating patient and HCP perspective into the organization
• Understanding the GI environment and business model where the brand/s operate including working with a KAM model
• Willingness to spend high amount of time with customers
• Analytical, converts information into insights; monitoring market trends, uncovering unmet needs, identifying risks, barriers and opportunities at national level
• Innovative, develops new ways of working and uses these to differentiate from competition

ROLE OBJECTIVE

• Lead, manage, coach, support and motivate the field force´ team of KAMs (Key account Managers) to achieve sales targets, to interact and engage with the stakeholders to create excellent customer experiences
• Ensure excellence in execution of the national strategy and tactics for promoted brands and give regularly feedback and insight from the field to the relevant internal interfaces
• Ensure successful and timely creation and implementation of Key Account Plans within allocated budget and in full adherence to Takeda Code of conduct and values

These competencies define the role and expected behavior of each person within Takeda. For more information we refer to the resource guide of the ‘Takeda Global Core Competency Model’.

• Inspire Others: Creates the environment that inspires and enables people to move the organization forward
• Elevate Capabilities: Elevates the capabilities of the organization for now and the future
• Deliver Priorities: Focuses on the few priorities and delivers superior results
• Think Strategically: Demonstrates strategic enterprise thinking finding innovative ways to serve patients, and build trust, reputation and busines