Navigator - Franchised

at  Marriott International Inc

ADDITIONAL INFORMATION

Job Number24168479
Job CategoryRooms & Guest Services Operations
LocationRenaissance Amsterdam Hotel, Kattengat 1, Amsterdam, Netherlands, Netherlands, 1012 SZ
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Additional Information: This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

DISCOVER THIS WAY

Exploring the world does not have to stop when the working day starts.
At Renaissance Hotels we know your passion for discovery is more than a hobby, it’s a career.
The Renaissance Amsterdam Hotel has the position of Navigator (Concierge) available.
What are my responsibilities?
As a Navigator, you are part of the Navigators team and you make sure you provide our guests with an inspirational stay with unique discoveries they will always remember and want to share with their world.

You…

• Advise our guests where to go to and discover the hidden gems of Amsterdam.
• Welcome guests on arrival and assist with their luggage on arrival and departure.
• Maintain frequent contact with (regular) guests.
• Use your passion for discovery to add creativity and originality to the way you deliver unique and personalized experiences to guests and associates alike.
• Are responsible for delivering this information to guests, but also for educating other ambassadors so they can deliver this information to our discoverer guests as well.

What are we looking for?
Renaissance guests are not looking for the typical tourist attractions; they are looking to experience the town as a local. So we are looking for an individual that is extremely passionate about the locale – someone who takes pride in their expertise, their community relationships, and their up-to-date knowledge of trends in food, wine, art, culture, and events.
The successful Navigator is an innovator, always challenging the status quo; they are relentless explorers, constantly seeking out the latest and greatest in local happenings; and of course, they are relationship builders, continually nurturing and expanding their networks.

To be eligible for this position you…

• Live Life to Discover!
• Have excellent communication skills in English and preferably Dutch.
• Would love to work in a hotel and assist guests.
• Are flexible in working both weekdays, weekends and different shifts.

What do you get in return?

• A professional and stimulating environment to work in.
• Personal coaching to support you in your day-to-day job and development and training opportunities.
• Career possibilities within Marriott International.
• Special Associate Rate discount available for Marriott products worldwide.
• A TakeCare program, which means you can participate in our fun workshops, trainings and charitable work, and much more!
• A uniform which will be dry-cleaned by the hotel.
• An international and fun team.
• As part of our culture we celebrate recognition and organize many social activities, such as our Associates Appreciation Week, yearly Staff party and Team outing.

Transformation on the way…
A unique opportunity is awaiting you in the city center of one of the most dynamic markets in Europe. We are excited that the Renaissance Amsterdam Hotel is currently undergoing a full transformation. A major investment has been made in the hotel which will result in completely renovated guest rooms and public areas, including a brand-new bar, restaurant and rooftop bar & terrace. The hotel will expand from 402 to 500 rooms and an additional conference center will be constructed. The Renaissance Amsterdam Hotel has a very high focus on sustainability and will aim to become an enhancement to the city of Amsterdam.
Visit the below page to find out more;
(https://www.renovationrenaissanceamsterdam.com/)
This company is an equal opportunity employer.
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At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Please refer the Job description for details