Navigator

at  Penny Lane Centers

We recognize and reward top talent. If you are looking for a team environment where you can also make an individual contribution and are seeking opportunities for continual learning/advancement, we encourage you to apply today!

JOB SUMMARY:

The Navigator’s role will be to provide low-barrier care, meeting individuals where they are, when they are willing to consider care. This follows the evidenced-based concept that there is no wrong door as an entry point to services. The Navigator will play a neutral role, welcoming everyone, and therefore avoiding the shame and stigma often associated with seeking mental health or SUD services.
The Navigator will increase access to care for those who seek services at Penny Lane without a referral by providing a same-day screening and appropriate service referral(s). The eligibility and enrollment status will be checked for relevant service programs so individuals will know their eligibility status prior to seeking services. The individual in this position will increase individuals’ access to diverse programs and services. The Navigator link individuals to Penny Lane services or local external programs including, but not limited to, mental health services, substance use disorder services, housing, enhanced care management, benefits, medical care, educational services, pre-vocational services, vocational services, rehabilitative services, or other support services. The Navigator will consult with internal staff and community partners about resources and potential clients.
The Navigator will have full command and understanding of all Penny Lane Center programs, eligibility and availability. The individual in this position is an energetic, self-starter who can function comfortably in a team environment or independently. The Navigator relates well to others and must demonstrate good communication skills, judgement, warmth, compassion and empathy.
This position is primarily office based with some community outreach events, as assigned. It requires flexibility and the ability to manage time and multiple tasks. The individual in this position must be able to assume a wide range of responsibilities, provide timely responses to requests and deadlines, and work well under pressure.

REQUIREMENTS:

• Must have a minimum of a high school diploma or GED.
• Must have a minimum of 3 years of work experience in a behavioral health or social service setting.
• Lived experience of navigating systems of care (some examples include: medical; housing; mental health; substance use; regional center; education etc.) for self or a loved one is preferred.
• Bilingual Spanish required (verbal and written skillset).
• Valid California driver’s license; current automobile insurance; have and maintain a clean driving record acceptable to the organization’s insurance company; have immediate access to his or her vehicle during work hours.
  Position Location: Lancaster, CA
  Salary Range: $24.16 up to $33.77 per hour
  Additional $2.00 per hour bilingual Spanish differential.
  Penny Lane Centers offers competitive salaries and benefits. Please visit www.pennylane.org to see a complete list of perks and benefits. Medical benefits are effective the first of the month upon hire, not to exceed 31 days.
  Equal Employment Opportunity.
  Penny Lane is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (Protected class) including, but not limited to race; religious creed; color; national; origin; ancestry; physical disability; mental disability; medical condition, including genetic characteristics; genetic information; marital status; sex; pregnancy’ child birth or related medical conditions; actual or perceived gender; gender identity or expression or sexual orientation. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, recruitment advertising, pay and other forms of compensation, training and general treatment during employment

Please refer the Job description for details