Neighbourhood Support Officer

at  First Choice Homes Oldham

WHAT’S IN IT FOR YOU?

When you become a part of the FCHO team, you receive a range of fantastic benefits, including:

• A salary of £26,810 per annum
• There is an opportunity to work from home, but for the first 6 months the role would be full-time at our offices in Oldham.
• 30 days holiday and all UK bank holidays plus one company shut down day as determined by FCHO. Part time employees will receive a pro rata entitlement.
• A 37-hour working week
• A defined pension contribution scheme with an employer contribution of up to 10%
• Automatic enrolment into a healthcare cash plan to help you cover a range of essential healthcare expenses such as dental treatment, optical care, physiotherapy, prescriptions and more.
• Automatic enrolment into a private health insurance plan
• Access to our colleague benefit platform which offers discounts on hundreds of high street brands as well as providing education, support and tools to help you to live a healthier and happier life.
• Access to an Employment Assistance Programme with 24-hour confidential counselling support for both personal and work-related issues.
• Access to Doctorline, a 24/7 worldwide GP helpline for you, your partner and your children
• Discounted gym membership
• Enhanced maternity, paternity, and sick pay
• Access to an on-site wellbeing room
• Access to an on-site café
• Long service vouchers
• Death in service benefit

ARE YOU AN EXPERIENCED ADMINISTRATOR WHO IS LOOKING FOR A NEW ROLE IN OLDHAM AND THE SURROUNDING AREAS? DO YOU WANT TO WORK FOR AN ORGANISATION THAT IS COMMITTED TO DELIVERING A SERVICE TO BE PROUD OF, IMPROVING LIVES, AND BENEFITTING LOCAL COMMUNITIES?

First Choice Homes Oldham (FCHO) have an exciting opportunity for a Neighbourhood Support Officer to join our Neighbourhood Services Team team to triage incoming contacts from customers accessing any part of the Neighbourhood Services Team.
You will spend your time dealing with customers over the telephone, writing to customers, contacting internal teams to resolve customer contacts and will play a key role in helping the team deliver an excellent service to our customers.