NEO Trainer

at  Kittitas Interactive Management

SUMMARY

The primary role of the NEO Trainer is to present the training and overall performance of employees at Kittitas Interactive Management (KIM). This includes training, educational opportunities, assisting in the development of curricula. Another aspect is to provide assistance to the HR team in establishing overall human resource objectives, polices, and plans.

EDUCATION AND EXPERIENCE

• Bachelor’s degree desired, but not required.
• Minimum 1-2 years of HR experience. Prefer 1-2 years in a training function.
• Ability to work with minimal supervision.
• Excellent written and verbal communication skills.
• Capability to adapt to a fast-changing environment.
• Exercises time management skills to manage multiple high priority projects.
• Ability to gain the trust and confidence of the executive and management team.

• Assist in organizing necessary training for all new hires including Orientation & Safety, Peer Coaching, Residential Curriculum, Therap, Ukeru, 1163 Training and Community Protection Training.
• Assist in agency wide trainings in a timely, professional manner, being cognitive of hard deadlines and other requirements.
• Assist with training and communications around staff scheduling, this includes any emergent situations that might happen.
• Support the coordination of a training schedule with the hiring and training demands of the agency.
• Assist the maintenance and communication of records required by regulation or local governing bodies, or other departments in the organization including but not limited to personnel policies, employment applications, job descriptions, and other compliance requirements.
• Support in teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops
• Assist in the distribution of Human Resources information and processes to employees and managers. Develop communications advising managers and executive leadership of KIM’s policies regarding employment, training, as well as KIM’s responsibility under federal, state, and local regulations relating to employment and employment practices
• Assist in workflow improvements within the agency to provide responsive and efficient service to KIM’s employees.
• Report on progress of employees under guidance during training periods.
• Maintain ongoing communication with Director of HR & TDM, providing regular input and informing him/her of ideas and suggestions.
• Maintain a high degree of confidentiality when dealing with employee matters relative to the human resources function. Treat employee information carefully and confidentially, maintaining privacy and security at all times. Be honest with all KIM parties, providing them clear, complete, and factual information.
• Actively listen and appropriately respond to employee requests, concerns, and suggestions. Respond promptly and considerately to the needs of internal staff.
• Represent KIM in a courteous and professional manner in attitude and appearance and behave ethically either at work or outside your work environment. Use professional demeanor in oral and written communications with all internal and external customers.
• Communicate and reinforce organizational culture and values.
• Maintain all employee records including personnel and confidential files, ensuring that files are kept compliant within all legal and policy requirements.
• Ensure proper documentation is retained for updates to personnel files for all employees as changes occur.
• Assist in process improvement and development, focusing on new hire orientation.
• Communicate and reinforce organizational culture and values.
• Manage multiple projects, meet deadlines, and adjust to changes in company policies, procedures and priorities.
• Contribute to the preparation of annual program descriptions and evaluations.
• Work collaboratively with the HR team and promote positive relations with Managers, Supervisors, employees, and other departments and committees as assigned.
• Performs other duties as assigned.