Netapp Technical Presales Consultant

at  TD SYNNEX

At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what’s possible.
We are seeking an exceptional talent who is a certified engineer with specialist single (in some cases multiple) vendor, multiple technology knowledge, primarily working internally/externally with the partner base and sales organisation on defining solutions and projects.
We prioritise the wellbeing, growth, and inclusivity of our diverse workforce. Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.
We are both passionate about our people and about the environment. Year-on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.

KNOWLEDGE SKILLS AND EXPERIENCE:

• Certified across single or multiple vendors.
• Professional and polished delivery of customer presentations.
• Strong commercial awareness.
• Effective oral and written communication skills.
• Strong attention to detail, priority management and planning skills.Good business skills and able to run professional meetings and business engagements.
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  If you are ready to join us as the NetApp Technical Presales Consultant and play an instrumental role in shaping the future of our organisation, apply now and take this amazing opportunity to make your mark in our organisation.

KEY SKILLS

Phone Skills, Technical skills

DON’T MEET EVERY SINGLE REQUIREMENT? APPLY ANYWAY.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for

• Ability to support the design of vendor solutions to meet customer requirements.
• Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs).
• Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other TD SYNNEX sales teams.
• Ownership of assigned Request Manager resolver group.
• Respond quickly to queries or customer care issues.
• Communicate product and technology information to educate internal and external audiences.
• Deal with product/solution enquiries from internal/external sales and resellers.
• Work with sales teams to profile repeatable solutions for stock and inventory planning purposes.
• Understanding and application of vendor promotions.
• Maintain peer-level technical contacts in assigned vendor.
• Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation.
• Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates.
• Opportunity to deliver basic post-sales implementation services.Develop Product knowledge to a competent technical level in line with vendor/business expectations.