Network Analyst

at  CAI

Remote, Oregon, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate17 Dec, 2024Not Specified22 Sep, 2024N/AGood communication skillsNoNo
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Description:

Job ID Number R3689
Employment Type Full time
Worksite Flexibility Remote
Job Summary As the Network Analyst, you will monitor network, system, and application performance as well as perform proactive monitoring and troubleshooting of enterprise systems.
Job Description
We are seeking a Network Analyst to monitor network, system, and application performance as well as perform proactive monitoring and troubleshooting of enterprise systems. This position will be full-time and remote.
What You’ll Do
Perform proactive monitoring and troubleshooting of enterprise systems
Monitor network, system and application performance, availability and capacity
Respond to alerts and escalate issues identified through monitoring tools and tickets
Provide direct support for system issues, outages, slowdowns and interruptions
Answer overflow calls during first shift and take second and third shift phone calls and tickets for the IT Service Desk
Use software, such as Remedy or ServiceNow to report, track and resolve issues
Escalate alerts and system issues to PM Engineers, Application Engineers and Systems Engineers as needed
Thoroughly and comprehensively document procedures
What You’ll Need

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Network Administration / Security

Networks

BSc

Computer Science, Information Systems

Proficient

1

Remote, USA