Network Engineer

at  ExactlyIT

PUEBLA, MEXICO

The Network Engineer is responsible for design, provision, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This person is expected to be a subject matter expert managing converged network technologies. Will also input to network architecture to ensure appropriate technology strategy to meet business requirements. This individual should be a highly qualified network with up-to-date hands-on skills. In addition, the ability to interact with distributed engineers, customers, and all levels of senior executive staff.

GENERAL ACCOUNTABILITIES

• Anticipates potential problems associated with network infrastructure or service level trends.
• Must be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concerned.
• Creating network architectures and designs, including architectural standards and principles, general design documentation, bills of material, and configurations.
• Assisting business analysts in resolving reported customer issues.
• Creating and maintaining system documentation and infrastructure drawings. • Review system logs assuring optimal performance.
• The incumbent may be asked to perform other duties as apparent or assigned.
• Engineering, configuration, installation, maintenance and upgrade the network, local area network (LAN), wide area network (WAN), Wireless LAN (WLAN), software-defined wide area network (SD-WAN), Security Solutions and Unified Communications.
• Providing technical support to various customers and departments/users. • Reviewing anomalies that are broad and potentially service impacting. • Researching, evaluating and recommending hardware and software solutions.
• Acting as an escalation point for network & UC related customer issues from Customer Service Center.
• Planning of implementation activities prior to the installation of network & UC hardware.
• Familiarity with networking tools (ping, trace, tracemon, NetMon, Wireshark, Solarwinds, VoIP tools and debugs, RTMT, etc.)
• Knowledge and skills with Cisco Nexus using NX-OS. • Knowledge of WLAN Controllers (WLCs), Cisco ISE, IPsec VPNs, Cisco ASR and ISR routers, Cisco Catalyst and Nexus switches and Cisco SD-WAN.
• Proficiency in routing/switching: preferably BGP, EIGRP, OSPF, DMVPN, MPLS, VLANs, STP, VTP, IOS, IOS-XE and NX-OS.
• Proficiency in security/firewalls: Cisco ASA/Firepower experience required, experience with Palo Alto preferred.
• Strong understanding of server and network virtualization technologies, including ESX standard and distributed switches, ASA virtual contexts, VRFs, VPCs, and VDCs.
• Granular knowledge of TCP/IP, SNMP, Netflow, and network management.
• Implementing and supporting network security solutions in accordance with best practices and company policies.
• Strong knowledge with collaboration solutions including H.323, MGCP, SIP, SCCP protocols, codecs (G.711, G.729, etc.) and Digital/Analog telephony.
• Strong experience with different telephony modules, cards/ports: CUE, CME, PVDM, VWIC, E1/T1, FXO, FXS, etc. • Strong knowledge of TCP/IP, RTP, sRTP, QoS. Transcoders, MTPs, Conferences, MoH. • Experience with Session Border Controllers and Emergency Responder.
• Knowledge in Contact Center, Recordings tools, Dialers, Fax and Wallboards.

Experience:

• 5+ years network engineering experience in large Enterprise environments or MSP • MSP and consulting experience highly preferred.
• CCNP Enterprise Infrastructure (Routing & Switching) certification. • CCNP Collaboration certification is preferred or equivalent experience.
• Other CCNP certification is a plus. • Experience with Cisco routing and switching technologies is required; Nexus experience preferred.
• Experience with Prime Site Survey, VPN Anyconnect, DMVPN, MPLS, Solarwinds, Infoblox, Splunk, Cisco ACS/ISE, F5 Balancers is highly preferred.
• Cisco configuration and troubleshooting skills across multiple platforms including Cisco Wireless, Firewall ASA, Firepower, Routing and Switching (medium to expert level), Cisco ISE, Site to Site VPNs, Cisco SD-WAN is highly preferred.
• Experience with Cisco Solutions is required.

PROFESSIONAL SKILLS

• Fluent English language skills required: verbal and written communication.
• Self-motivated and disciplined. • Strong stakeholder relationship management skills.
• Strong investigative and analysis skills. • Strong technical and process design and implementation skills.
• Strong communication and presentation skills along with the ability to work in a highly collaborative environment.Strong customer focused and ability to manage customer expectations.

Please refer the Job description for details