Network Manager

at  Evolve BG Ltd

SUMMARY

With 18 years of experience, we are a leading telecommunications provider specialising in GDPR-compliant guest Wi-Fi, SD-WAN networks, managed Wi-Fi/LAN infrastructure, broadband/leased lines, network security, PCI consultancy, IT support, SOC, and structured cabling solutions
Due to continued growth, we are seeking a highly motivated Network Manager lead the team responsible for the design, implementation, and optimisation of our network infrastructure. You will play a pivotal role in ensuring the efficiency, security, and scalability of our networks, both internally and for our clients, including major retail brands worldwide.
The ideal candidate possesses deep expertise in IP networks, routing protocols, and hands-on network implementation. You will collaborate with internal teams and external stakeholders to design and deploy network solutions, troubleshoot issues, and provide expert consultation on B2B network links.
This is a dynamic opportunity for a purpose-driven and resilient individual to take ownership of key projects and contribute to the ongoing success of our organisation. If you thrive in a fast-paced environment and are passionate about delivering cutting-edge network solutions, we encourage you to apply.

QUALIFICATIONS, SKILLS & EXPERIENCE

• CCNA or higher qualification would be ideal.
• Proven experience as a Network Manager or similar Management role.
• Experience running teams that are measured by SLAs and escalation support to other teams.
• We use Mako networks as our principal partner delivering stability to our customers there will be a requirement to understand other network technologies.
• Firewall knowledge.
• Good understanding of IPSec and multi-site VPN configuration/setup.
• Strong understanding of IP schemes within complex environments.
• Wi-Fi expertise.
• Competent at researching and presenting technical options and solutions.
• Uses strong experience of WAN/LAN environments to lead on network design.
• Project Management exposure.
• Excellent attention to detail, organized, and logical approach.
• Self-motivated, independent, and able to manage time efficiently.
• Ability to collaborate and communicate across various stakeholder groups, influence decisions.
• SD-WAN knowledge is useful but not necessary Evolve will provide training.
• Understanding of PCI DSS would be welcome.

With guidance and support from the Network Team and NOC Manager:

• Lead and Manage the Network Team, Fostering a culture of collaboration, attention to detail and supporting our NOC function.
• Develop and implement network strategies, policies, and procedures to ensure we are providing high availability, performance and over all security to our customers.
• Support our Network Architects in the designing, installation and maintenance of the our and our customers network infrastructure.
• Monitor our network infrastructure & Performance assisting our NOC Manager in being more proactive with our customers.
• Collaborate with other departments on their Network support needs. But most importantly working with our NOC team and Manager ensuring a collaborative service.
• Assist with the delivery of network changes, adhering to the Change Management Process.
• Train and develop Evolve teams to ensure services are delivered to agreed SLAs.
• Ensure Network management tools function correctly and can be utilized by other teams within Evolve (e.g., NOC and Operations).
• Support other Senior Team members to deliver KPI targets.
• Document technical standards within the network and support all changes with network diagrams and knowledge base updates.
• Occasional out-of-hours work is required for network changes. You will be part of an out-of-hours on-call escalation team.