Network Performance Engineer (Python) MNC

at  RECRUITPEDIA PTE LTD

REQUIREMENTS:

• Degree in related field
• Relevant experience

We regret that only shortlisted candidate will be notified

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Develop and produce performance indicator reports for analysis and improvement.
• Utilize AI/ML for anomaly detection in QoS/QoE monitoring.
• Gather and preprocess service performance data, using data visualization tools to report findings.
• Perform daily network and service operations checks, detecting and addressing malfunctions.
• Establish QoS/QoE monitoring processes and manage network capacity.
• Diagnose and resolve complex network issues.
• Provide level 2 support to NOC, maintenance, and customer technical support teams.
• Interface with ITMS, QoE, and QoS tool vendors.
• Implement and lead tools and dashboards for network quality measurement and optimization.
• Develop operating procedures for network diagnosis, resolution, and remote intervention.
• Stay updated on new technologies and operating methods.
• Support and train technical and front-line teams.
• Contribute to network and service changes and validate their implementation.
• Analyze and validate support contracts with network and customer service commitments