Network Tech/Engineer

at  Zigabyte Corporation

BASIC QUALIFICATIONS:

• DoD 8570 certification at IAT level II, Security+ CE or CCNA Security
• Currently possess an active DoD Secret Security Clearance with eligibility for a Single Scope Background Investigation (SSBI)
• Good technical knowledge of one or more equipment platforms: CIENA 6500, CIENA Corestream, Cisco NCS2K, CISCO MSPP 15454/15310, SYCAMORE ODXC 16K/9K, XTERA, and other ancillary equipment.

EDUCATION & EXPERIENCE:

• Requires Bachelor of Science (BS) degree and 2 – 4 years of prior relevant experience or Master’s Degree with less than 2 years of prior relevant experience. Specific experience, education and training may be considered in lieu of degree.

ADDITIONAL DESIRED SKILLS:

• Become actively involved in daily operations when required to meet critical schedules or resolve incidents.
• Actively participate in problem solving solutions for the team
• Communicates with internal team members across multiple areas external to the organization (e.g., sub-contractors, vendors, etc.)
• Help team achieve day-to-day objectives and goals
• Able to assist other technical staff with tasks and assignments to achieve results

• Network design and engineering
• Perform network management system design, develop Methods of Procedure, analysis, testing and/or modifications of architecture in support of software/hardware technical refresh and upgrades approved by the Engineering Review Board.
• Implement new network hardware (shelves, cards) on operational nodes
• Deploy network changes - monitor for any impacts to customer traffic using provided expectations of traffic behavior, lessons learned, and customer reporting
• Recommend to Government customer best practices for the operation and maintenance of the network
• Assist in Ad-hoc engineering support, statistics/data gathering, modeling, creating/updating flowcharts and providing recommendations to determine the most efficient configuration of the network based on Engineering documents and experience.
• Provide Engineering Incident Management escalation support
• Engage with other Engineers (Transport, IP and Unified Capabilities), vendors, and customers to determine Root Cause Analysis
• Update GTMS tickets with accurate documentation
• Provide situational awareness reporting to customer and management
• Provide accuracy in documenting the Mission Support Services (MSS) database to reflect the real time network
• Support Authorized Service Interruption (ASI) Activities to collect site and device data to schedule maintenance windows, coordinating dispatch of technicians, and identifying availability of site personnel
• Interact with Problem Coordinator and Government customer for troubleshooting and resolution of Problem Management candidate tickets
• Interact with vendor Technical Assistance Center (TAC) personnel to gather needed data to create hardware replacement order