Networking Cloud Support Engineer , Support Engineering

at  Amazon EU SARL Irish Branch

ABOUT US

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?
If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent, in Information Science/Information Technology, Data Science, Computer Science, Engineering, or a related field or equivalent work experience
• Knowledge/experience in networking administration and troubleshooting networking issues using tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related)
• Good OS knowledge oriented to maintenance and administrative purposes (Windows or Linux)
• Knowledge of networking and routing protocols (BGP, DNS, TCP/IP, HTTP/S)
• Knowledge/experience of network security (SSL/TLS, Network and Web Application Firewalls)
• Knowledge/experience in networking principles (routing, switching, load balancing etc.)

PREFERRED QUALIFICATIONS

• Knowledge/experience in configuring software-based IPSEC or SSL based VPN solutions
• Knowledge/experience in configuring and supporting devices such as Cisco, Juniper, Checkpoint, Palo Alto etc
• Knowledge/experience with virtualization environments.
• Good understanding of security best practices.
• Good understanding of distributed computing environments and methodologies
• Experience in networking administration and troubleshooting
  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations

Please refer the Job description for details