New Securities Operations Associate - Account Opening & Maintenance (AOM)

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• 6+ months of Brokerage Operations experience
• Strong attention to detail and accuracy skills
• Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment
• Solid problem-solving skills
• Ability to process complex transactions and perform extensive research to resolve complex customer issues
• Ability to read, analyze and interpret documents/reports
• Microsoft Excel spreadsheets experience importing, exporting, and manipulating data
• Knowledge and understanding of Beta
• Ability to download metrics and client profile updates.
• Ability to track and monitor project progress, identify project and process gaps, recommend controls and communicate progress to business leaders
• Ability to communicate effectively with business partners and project managers
• Knowledge and understanding of process flow or procedure writing
• Ability to assess current processes/procedures and make recommendations for efficiency
• Leadership experience including: coaching, training, and mentoring
• Must be able to perform under minimal supervision with some degree of independence combined with a strong emphasis on teamwork.
• Excellent verbal, written, and interpersonal communication skill

Wells Fargo is seeking a New Securities Operations Associate - Account Opening & Maintenance in Business Operations as part of Transactions & Processing division. Learn more about the career areas and lines of business at wellsfargojobs.com .
The Account Opening and Maintenance (AOM) team is responsible for supporting Financial Advisors and their staff with account opening and maintenance questions. They effectively support our clients by responding to a high volume of incoming inquiries, review new account documentation for good order and research and resolve complex client onboarding questions.

In this role, you will:

• Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Account Maintenance Securities Operations
• Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low-risk tasks and deliverables with narrower impact
• Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures
• Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
• Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
• Assist in gathering data to support resolution of Account Maintenance issues; review and analyze functional operational tasks that require research and evaluation
• Resolve low complexity escalated issues within the scope of responsibility in Security Operations
• Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
• Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
• Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies

Required Qualifications:

• 6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 6+ months of Brokerage Operations experience
• Strong attention to detail and accuracy skills
• Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment
• Solid problem-solving skills
• Ability to process complex transactions and perform extensive research to resolve complex customer issues
• Ability to read, analyze and interpret documents/reports
• Microsoft Excel spreadsheets experience importing, exporting, and manipulating data
• Knowledge and understanding of Beta
• Ability to download metrics and client profile updates.
• Ability to track and monitor project progress, identify project and process gaps, recommend controls and communicate progress to business leaders
• Ability to communicate effectively with business partners and project managers
• Knowledge and understanding of process flow or procedure writing
• Ability to assess current processes/procedures and make recommendations for efficiency
• Leadership experience including: coaching, training, and mentoring
• Must be able to perform under minimal supervision with some degree of independence combined with a strong emphasis on teamwork.
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• This position offers a hybrid work schedule and will only consider the locations listed.
• This position is not eligible for Visa sponsorship.
• This position is not eligible for relocation.
• Hybrid Schedule: 3 days in office, 2 days remote.
• Ability to work additional hours as needed.
• Ability to be flexible with working hours.

Posting Location:

• 550 South Tryon Street, Charlotte, North Carolina 28202
• 1525 W. WT Harris Blvd., Charlotte, NC

Schedule:

• Monday - Friday: 8 hours per day, starting from 7am to 8:30am