New Zealand Spare Parts Sales admin & Equipment Quality Control Administrator

at  Trane Technologies

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We’re a team that dares to look at the world’s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

SKILLS & EXPERIENCE

Qualifications:

Certificate
Experience:

Technical knowledge of chiller or refrigeration equipment.
Sales experience in a similar field
Skills:

Strong customer service ethic
Proven ability to form positive working relationships within a team, with subordinates and with management
Ability to multi-task, to assess the difference between the urgent and the important tasks and to schedule work accordingly

Ability to handle a wide range of personalities with equal ability

Must be able to thrive in a fast-paced demanding environment
Attention to detail
High regard for established systems and processes
Approachable for assistance to subordinates
Confident in approaching customers for new business
Build a lasting, trusting relationship with customers
Ability to work in a team environment
Considers how tasks can be completed more efficiently.
Encourages team to work towards innovation
Can identify or develop ideas for further work that would meet customer needs based on local observations.
Required Licenses:
Driver’s license
Minimum 2 years of relevant working experienc

JOB PURPOSE

To assist the New Zealand business to manage the stock and manage equipment quality control checks

DUTIES & RESPONSIBILITIES

Parts:
Ensure parts/equipment under inventory are properly organised, accurately labelled and stored in accordance to designated location.
Handle and monitor day-to-day operations of warehouse including inventory stock accuracy.
Conduct loading & unloading of parts/equipment from the lorry (as forklift operator – training provided).
Conduct physical inspection of incoming parts/equipment for any defects/damage.
Manually tally parts/equipment against PO/packing list and update inventory receiving of parts/equipment quantity; report any discrepancies to the relevant parties if any.
Inform relevant parties on stock arrival.
Maintain accurate receiving database in shared folder.
Ensure accurate and prompt system update and physical inspection for goods return.
Maintain good housekeeping within the warehouse area in accordance with standard safety procedure.
Ensure inventory/logistic documentations are filed and/or kept in well-organised manner for ease of reference.
Daily scanning and transfer of documents to Australian office resource
Raise spares job in Trane works system (DFSD)
Arrange delivery of parts sold to our customers.
Quoting for over-the-counter parts sales - any enquiries that come though via service sales engineers or web enquiries.
Update critical spares lists with new pricing and part numbers.
Monthly customers parts offerings sent to customer base.
Capture parts used in DFSD jobs
Liaise with customs or Trane shipping agents on parts arrival
Liaise with parts hubs re-orders on backlog via weekly assessment
Couriering parts to customers or to and from Trane Australia.
Equipment
Equipment quality checks in accordance with Trane procedures.
Support the workshop staff in assigning and assessing work completed.
Maintain required registers for all equipment entering and moving around NZ.
Logistics
Work closely with Logistic Manager to arrange equipment movement around NZ.
Supply all import export documents and clearances to relevant stakeholders.
Order tracking of equipment & parts ETA and regularly update stakeholders.