Night Agent

at  Hilton Vancouver Metrotown

WHAT’S IN IT FOR ME:

At Hilton Vancouver Metrotown, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We are currently seeking Night Agent who is passionate about creating a memorable guest experience.
Here is what we offer to all of our associates:
· Highly competitive wages
· Exceptional benefit plan and pension plan for eligible associates & their family
· Flexible scheduling to help you with work/life balance
· Opportunity to grow with us
· Nutritious meals and on-site parking while on duty
· Discounts to any of our Crescent managed properties in North America and Hilton hotels globally for you & your family members
· A workplace that you can be proud of, where you are valued, trusted and supported by the team

As Night Agent, you will:
· Prepare daily Restaurant Revenue Report data.
· Run audit reports/journals from the front office system, Point of Service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
· Input into the front office system revenue/expenses/allowances to generate daily reports. Balance all revenue and settlement accounts, maintain files and reset the system for the next day’s operations.
· Greet guests upon arrival, check them in, and provide them with any information they need to enjoy their stay. Schedule guest wake-up calls and reservations for the following day.
· Provide concierge services for guests.
· Other duties as assigned