Night Auditor

at  The Armour Group Limited

Job Summary
Located in the heart of downtown Halifax, The Barrington Hotel is the perfect destination for no-hassle travelers seeking value, convenience, and a warm maritime welcome. Whether for business or leisure, our central location, comfortable accommodations, and friendly service create an exceptional guest experience. Join our team and help us deliver welcoming Halifax hospitality.
The Barrington Hotel is currently looking for a Night Auditor. Reporting to the Night Manager, the Night Auditor serves as a Guest Service Agent as well as an auditor for the daily guest ledger. The Night Auditor is responsible for various tasks such as to reconciling the hotel’s daily accounting, ensuring an accurate assessment of both room use and revenue collection, and ensuring that all accounts are collected upon.

In this role, you’ll get to?

• Reconcile the hotel’s daily accounting to ensure an accurate assessment of room use and revenue collection;
• Track down correct information and update the ledger when discrepancies are discovered;
• Check guests in and out during all hours of their shift;
• Verify that all guests are correctly checked in – length of stay; room rate; and discounts;
• Post all charges as per the services provided to the guest; room service, restaurant, bar, and amenities usage;
• Account for the day’s cash flow, reconciling guest accounts, and preparing a daily revenue report. If errors are detected, research the cause, and notify Manager if cause cannot be located;
• Review supply delivery slips and compare against the inventory received to verify no errors were made in the order;
• Manage phones during shift; accessing voicemails and transferring calls, and arranging wake-up calls as required by guests;
• Address individual guest request and concerns as they arrive;
• Remain a calm and resourceful point of contact for guests and staff in the event of a variety of emergencies;
• Report any unusual and suspicious behaviour of guests or staff;
• Conduct duties in a courteous, safe and efficient manner, in accordance with hotel policies and procedures, ensuring that the highest level of service and communication in maintained;
• Comply with all Hotel Standards and Procedures including grooming and uniform standards;
• Actively promote a considerate work environment, which cares for guests and associates alike;
• Perform any other pertinent duties that may be assigned to them.

• Reconcile the hotel’s daily accounting to ensure an accurate assessment of room use and revenue collection;
• Track down correct information and update the ledger when discrepancies are discovered;
• Check guests in and out during all hours of their shift;
• Verify that all guests are correctly checked in – length of stay; room rate; and discounts;
• Post all charges as per the services provided to the guest; room service, restaurant, bar, and amenities usage;
• Account for the day’s cash flow, reconciling guest accounts, and preparing a daily revenue report. If errors are detected, research the cause, and notify Manager if cause cannot be located;
• Review supply delivery slips and compare against the inventory received to verify no errors were made in the order;
• Manage phones during shift; accessing voicemails and transferring calls, and arranging wake-up calls as required by guests;
• Address individual guest request and concerns as they arrive;
• Remain a calm and resourceful point of contact for guests and staff in the event of a variety of emergencies;
• Report any unusual and suspicious behaviour of guests or staff;
• Conduct duties in a courteous, safe and efficient manner, in accordance with hotel policies and procedures, ensuring that the highest level of service and communication in maintained;
• Comply with all Hotel Standards and Procedures including grooming and uniform standards;
• Actively promote a considerate work environment, which cares for guests and associates alike;
• Perform any other pertinent duties that may be assigned to them