Night Desk Clerk, Residence Life Summer 2024-Spring 2025

at  University of Kentucky

REQUIRED EDUCATION

For Summer Employment: Preference given to UK students enrolled in summer classes, but not required.
For the fall 2024 semester, must be a current full time UK student at University of Kentucky.
For spring 2025 employment, must be a current full time UK student

REQUIRED RELATED EXPERIENCE

Must be a student at UK, either undergraduate or graduate student. Graduate students cannot have any other funding sources from the university to work in this position. This position is not open to BCTC students.

PHYSICAL REQUIREMENTS

This position requires candidates to sit for long periods of time at the front desks of residence halls, especially during the night time hours.

JOB SUMMARY

Students in this position provide coverage for the front desks in the residence halls. Shifts are usually at night (i.e. 12:00 midnight – 4:00 AM and 4:00 AM – 8:00 AM). Student should be prepared to work at least 12 night time hours per week.
This position is responsible for monitoring the safety and security of the residence hall, responding to student needs, providing customer service to visitors, and enforcing University policies (particularly the residence hall visitation policy). This position requires students with self-confidence and assertiveness and with a strong commitment to other students and their safety.
Specific responsibilities include:
(1) Ensuring safety & security of residential facilities
(2) Professionally enforcing policies
(3) Providing excellent customer Service
(4) Support a sense of shared community within the hall
(5) Attending and participating in regular staff meetings
(6) Attending regular one-on-one meetings with supervisor
(7) Staffing the building and the front desk at designated times
This position is also Federal Work-Study eligible, if you qualify.

SKILLS / KNOWLEDGE / ABILITIES

This position requires the ability to explain departmental policies to residents and visitors, and to confront non-complaint
people by documenting incidents and communicating concerns to the appropriate staff members. Candidates who become successful front desk clerks share the following qualities:
(1) Strong decision making and critical thinking skills
(2) Ability to make mature and responsible decisions
(3) Appreciation for and comfort with a diverse student population
(5) Desire to help others
(6) Time management skills
(7) Positive attitude
(8) Team player

PREFERRED EDUCATION/EXPERIENCE

(1) Be a full time undergraduate or graduate student, in good academic standing at UK
(2) have previous experience with on campus living
(4) Students should be prepared to work at least 12 night time hours per week
(5) Be in good conduct standing with the university
(6) Returning students must have at least a 2.0 Cumulative GPA

No