Night Guest Arrival Expert ( Guest Porter) - London Marriott Hotel Marble Arch

at  Marriott International Inc

London W1H 5DN, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Jan, 2025Not Specified25 Oct, 2024N/AGood communication skillsNoNo
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Description:

Job Number 24184187
Job Category Rooms & Guest Services Operations
Location London Marriott Hotel Marble Arch, 134 George Street, London, East Java, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

EXPLORE OUR VERY BIG WORLD.

We are looking for a passionate Night Guest Arrival Expert to join our wonderful team at London Marriott Hotel Marble Arch.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott…Be you.

Responsibilities:

  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
  • Secure payment, verifying and adjusting billing as needed
  • Provide guests with room and hotel information, directions, amenities and local interests
  • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering to the right department
  • Communicate any emergency, lost item or theft to proper security staff and/or authorities
  • Keep contingency lists in case of emergency and communicate any necessary messages


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Hospitality

Graduate

Proficient

1

London W1H 5DN, United Kingdom