Night Manager

at  Druids Glen Hotel Golf Resort

NIGHT MANAGER

We have an exciting opportunity for an experienced Night Manager join our team here at the 5* Druids Glen Hotel & Golf Resort.

EXPERIENCE/QUALIFICATIONS:

A minimum of 2 years’ experience in a similar role, ideally in a busy hotel environment
Extensive knowledge of Front Office procedures
Working knowledge of PMS and POS systems.
Be committed to delivering exceptional service.
Must be fluent in English both written and oral.
Must have an excellent telephone manner.

Management and supervision of night staff ensuring standards are maintained at all times.
Responsible for the smooth operation of all departments of the hotel during the day or night shift.
Assist our guests efficiently, courteously and professionally in all Front Office related functions.
To ensure all accident, incidents and suspicious occurrences are reported to the relevant people and to assist in providing all relevant backup.
To be familiar with and adhere to all rules and regulations of the hotel with specific regard to: Fire procedures, Health and Safety at work, Security regulations.
To carry out the Night Audit.
Have a thorough knowledge of all Front Office operations.
F&B and C&B Operations Management.
Maintain hotel standards of hospitality at all times.
Be vigilant in regard to security and health and safety.
Deal with day-to-day queries, complaints or problems that may arise during the course of your shift.