Night Manager

at  Hilton

Dublin, County Dublin, Ireland -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Dec, 2024Not Specified25 Sep, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Oversee the entire Front Office operation to maintain high standards
  • Serve as a point of contact for regular and VIP Guests
  • Complete Night Audit duties
  • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
  • Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel
  • Manage, record and promptly resolve issues or emergencies that arise
  • Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
  • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
  • Compile adequate handover to Early staff / Duty Manager
  • Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Conduct annual and mid-year Appraisals with Team Members
  • Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas
  • Assist other departments, as necessary


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Accounts Management

Graduate

Proficient

1

Dublin, County Dublin, Ireland