Night Manager

at  ibis budget

Company Description
ibis Budget Auckland Central, located just off Queen Street in the heart of Auckland’s CBD, is a compact yet vibrant hotel, positioned close to Auckland’s main hub for business, shopping, and dining. The hotel’s prime location makes it popular with both short-term corporate travelers and leisure guests, along with residents opting for extended stays. With 144 comfortable rooms, stretched across 18 floors, featuring balconies and kitchenette facilities, we are currently seeking a passionate guest obsessed Night Manager to join our hotel leadership team.
Job Description
In this role, you will support the Hotel Manager to supervise our team overnight. You will be responsible for the hotel, in the absence of the management team. This role offers a unique opportunity for business-minded individuals eager to fast-track their path toward becoming a Hotel Manager.

• Working overnight from 11pm to 7:30am on a rotating roster.
• Supervising late guest arrivals and early departures, ensuring that room allocations and check-in/check-out processes are customer-focused and follow set procedures.
• Running reports and compiling statistical information as required by finance policies and procedures.
• Compiling Night Audit day pack reports and documents in accordance with PCI Compliance, distributing them to specific departments in a timely manner.
• Completing computer system backups and saving them in accordance with finance policies and procedures.
• Processing guest account transactions.
• Leading the Night team.
• Managing the security and safety of both hotel guests and employees.
  Qualifications