NOC Analyst II
at Nitel
San José, Provincia de San José, Costa Rica -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 22 Dec, 2024 | Not Specified | 25 Sep, 2024 | 3 year(s) or above | Switching,Solarwinds,Process Management,Ethernet,T1,T3,Juniper,Cacti,Prtg,Ip,Ipv6,Tcpdump,Cisco,Troubleshooting,Ipv4,Ticketing Systems,Organization Skills,Fortinet,Snmp,Firewalls,Ocn | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Nitel is a leading Managed Service Provider specializing in secure, flexible Network-as-a-Service (NaaS). Our software-driven approach empowers businesses with cutting-edge network architectures, optimizing performance and security. We value collaboration and thrive in a fast-paced environment where open communication is key. Join us!
SKILLS YOU BRING TO THE FIELD
- Bachelor’s degree in a technical discipline and/or 3-5 years’ relevant experiences required
- Experience in NOC operations and process management including working in ticketing systems [Service Now, Remedy, Salesforce, etc.]
- Organization skills, a meticulous mindset, and the ability to effectively manage concurrent projects
- Ability to work 1st or 2nd shift work hours, especially weekends, and participate in a rotating on-call schedule
- Ability to work in a demanding environment with limited supervision
- Knowledge and usage of SolarWinds, PRTG, SevOne, Cacti, Libre, or similar monitoring tools
- Thorough understanding of layer 2/Layer 3 routing/switching including routing protocols, ACL, filtering.
- Proficiency with basic network troubleshooting tools – ping, traceroute
- Proficiency with CLI environments for network equipment.
- Proficiency with IP addressing and subnetting – IPv4 and IPv6.
- In depth experience with T1, T3, OCn, Sonet, Ethernet, and Fiber delivery & troubleshooting
- Exposure to Carrier-grade Ethernet Testing & Troubleshooting [including RFC 2544 or related]
- Current CompTIA Network + certification a plus
- Experience with SD-WAN architecture & troubleshooting methodologies
- Experience with firewalls, VPNs, and NATs [Example: Cisco, Check Point, Palo Alto, Fortinet]
- Experience in a Service Provider environment with both IP & MPLS networks
- Understanding of multiple routing & switching protocols
- Demonstrated ability to troubleshoot and resolve complex network routing problems on Cisco OR Juniper based MPLS networks with BGP, OSPF, and Multicast protocols.
- Experience with SNMP (Simple Network Management Protocol)
- Knowledge and usage of packet capture applications [Wireshark, ColaSoft, TCPDump, etc.]
- Current Cisco CCNA or CCNP certification or equivalent a plus
How To Apply:
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Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:3.0Max:5.0 year(s)
Information Technology/IT
IT Software - Network Administration / Security
Other
Graduate
Proficient
1
San José, Provincia de San José, Costa Rica
