North America Implementation & Deployment Technician

at  Apogee Corporation Limited

London, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate17 Dec, 2024Not Specified20 Sep, 2024N/AGood communication skillsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

NORTH AMERICA IMPLEMENTATION & DEPLOYMENT TECHNICIAN

  • Job Reference: 1446815769-2
  • Date Posted: 16 September 2024
  • Recruiter: Apogee Corporation Limited
  • Location: London
  • Salary: On Application
  • Sector: Installation, Print
  • Job Type: Permanent

JOB DESCRIPTION

As a vital member of our dynamic Implementation Team, the North America Implementation & Deployment Technician is responsible for providing remote Print Solution deployments for HP direct Customers and its Channel Partners. The role focuses on exceeding client expectations through the high-level installation of products such as PaperCut MF, SafeQ Cloud, and various HP branded products (HP Advanced, HP Secure Print and Insights, HP Security Manager).

This home-based role, operating within the North American Time Zone (3pm to 12am Mon to Fri), involves:

  • Executing solution installations in line with pre-defined project scopes.
  • Collaborating with HP technical consultants and Channel partner presales to prepare and onboard new clients.
  • Leveraging technical expertise to manage small to large device installations across a global client base.
  • Coordinating with internal and external project management teams to meet key milestones and ensure successful deployments.
  • Ensuring client satisfaction and escalating service requests that cannot be met within agreed service levels.
  • Contributing to the growth of HP3S s technical knowledge base.

Responsibilities:

  • Executing solution installations in line with pre-defined project scopes.
  • Collaborating with HP technical consultants and Channel partner presales to prepare and onboard new clients.
  • Leveraging technical expertise to manage small to large device installations across a global client base.
  • Coordinating with internal and external project management teams to meet key milestones and ensure successful deployments.
  • Ensuring client satisfaction and escalating service requests that cannot be met within agreed service levels.
  • Contributing to the growth of HP3S s technical knowledge base


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Technician

Graduate

Proficient

1

London, United Kingdom